Testimonials CUSTOMER REVIEWS For the latest reviews, please take a look at our updated review page, which is now separated by year for ease of reading. Go to New Reviews 2021 Thank you for being so wonderful! The tub is gorgeous and I can’t wait to use it! Happy holidays to you all! HH Cornelius NC 2021 2021 If I could give extra stars I would. Admittedly, I am what you would call a high maintenance buyer; tons of questions with expectations that everything will be in order as advertised. Kim in sales was both patient and absolutely knowledgeable of tub offerings to fit client needs. Impeccable customer service. The quality of the tub itself is perfection. It is aesthetically pleasing and more importantly keeps the bath water hotter than any cast iron I have experienced. Additionally, the components are heavy and high-end grade. Very pleased. These are far from the offerings of the big box stores. Ed in the technical department was also key to the success in our purchase and provided additional info on components and was a pleasure to work with during our install. Shipping of tub was fast and extremely secure, so to arrive in great standing without a single issue. All pieces marked and instructions very well written. This company deserves the many accolades and five-star reviews they have received. 110 per cent satisfied, which is a lot coming from a very discerning buyer. JG, Newton Al 2021 Hello Kimberly. A year later we have finally finished our project. The bathtub is wonderful. Thanks so much. SF Hampton Cove Al 2021 Your tub looks amazing!! TC Kennesaw, GA 2021 Thanks Ed, my tub arrived today. I am so excited to see it. The packaging was great!!!!! I cannot believe the entire process was so quick. I will surely recommend your company to others. I will send pictures when my bathroom is completed. I am not just putting in a new tub. I am completely redoing the room. Thanks
MS Boynton Beach, Florida
2021Hi Kim, IKnow I don't have to, but anyway, this email is to let you know that the SPA looks beautiful and most importantly, works great. It was worth spending a few dollars more, compared to other vendors, but the quality and the "Made in the USA" make this a wonderful addition to my house. BTW, my wife is a material witness to what I have just stated. MJ Nashville TN 2021 Great service, great spa bathtub (Asti73CHS), loving using it. RM Tacoma WA 2021 We looked at a few saunas locally before buying our P-04 from Baths of Distinction. We are so glad we did, paid less than half price and had it delivered to our door. Took my wife and I about 2 hours to assemble and gets up to heat in about 20 minutes. Quality is at least equal to what we saw in stores, but ours has a few more extras, we really like the MP4. We are happy buyers!! Shipping was real fast as well. TK Burlington VT 2021 Beautiful CB Jacksonville FL 2021 Awesome bathtub, awesome price, awesome service! KB Cheyenne WY 2021 Shipping was fast and the customer service was great. RB Spring TX 2021 Baths of Distinction offered great customer support from order to install. The tub that we ordered exceeded our expectations. FS Mendham NJ 2021 Love all the features and options, the size is great, install was straightforward DS Elmwood Park IL 2021 Our tile guy came thru and was wonderful. We still have yet to move back in... I tore that bathroom down in January and got rid of the hideous Kohler corner tub.... I want to thank you again Kim... You were great... It's July but we took it for a test run.... We love the tub. Feel free to use the pictures if you want. One day we will have window treatments and a teak thing to place across the tub... But I figured before you forgot me I'd send you these.... Thanks again. This was a labor of love and hate. You know which side you were on! All the best to you... I think I told your boss or whoever it was I wrote, but he knows how good you are. Thanks again. MM Wappingers Falls NY 2021 Our new tub from Baths of Distinction arrived in perfect condition, as promised. BEAUTIFUL.
All
of my ignorant technical questions about the quality of the glazes were
answered thoughtfully and with great patience (we ordered a heavy cast
iron model). The delivery from Florida to New Mexico was worry-free--the
careful packaging ensured that we had no damage. We could not be
happier. And who knew? It's a great cat-toy, too.
TS Los Ranchos NM 2021 We bought the tub online after talking to customer rep. She was really helpful getting all the questions answered. Great packaging and delivery setup. UG, Wilmington MA 2021 Beautiful Tub for the money. A great Value. Everyone was wonderful to deal with. JP, Bloomington IN 2021 Every product that I have purchased has been outstanding CN, Houston TX 2021 I was pleasantly surprised by how quickly the tub shipped, and the communication of every step along the way. We bought a claw foot tub for a bathroom remodel and everything was included including shower package. This saved me so much time from researching and I wish I had found them sooner! I highly recommend working with Baths of Distinction. A very happy customer. S, Dallas TX 2021 This tub is luxury. I wish I could submit a photo of how gorgeous this tub is in my master bath. It sits under a huge picture window and a beautiful chandelier. It's making it hard to go to work because I want to stay in the tub all day. LL, Hockley TX 2021 I literally searched for weeks for the perfect claw foot tub to fit in our newly remodeled master bath space. We needed it to be exactly right;. Finding the Luxwide Calypso was like finding the needle in the haystack. Not only was it the perfect length, but it gave us some extra width. In addition Baths of Distinction allows you to customize your tub with claw feet and additional accessories where others companies just did not. The faucet is also gorgeous. I also need to compliment customer service-the support with my questions were answered both times I called. The tub was delivered on time and beautifully protected. Directions for installation were clear according to my contractor. I'm hoping to enjoy this tub for years to come. SW, Slingerlands NY 2021 Looks lovely, arrived in perfect order. Customer service was great at answering installation questions. DG, Spanish Fork UT 2021 Awesome service and faucet CC, Guyton GA 2021 Our tub from Baths of Distinction has turned into a beautiful showroom centerpiece for the project. We ordered the Empress 73N jetted tub, and even though we had to rely on only pictures and customer reviews before choosing, the tub exceeded all of our expectations. Probably the MOST significant positive I can relay is the absolutely STELLAR customer service provided by Baths of Distinction. It started with the sales representative who worked tirelessly to find all available discounts at the time of sale. Then after delivery, between delays in construction, tub placement changes and concerns, along with our chosen faucet being out of stock, the company tirelessly went above and beyond to meet all of our needs, and even went the extra mile to send additional supplies at no cost to us. I made an inquiry after hours by leaving a voicemail, and was called back that evening within an hour! The representative was able to walk me though some options to correct an incorrect cord placement (our fault NOT theirs due to having to reverse the tub), and he even sent replacement cords and materials by FedEx the next morning! This service alone would warrant 5-stars; however as mentioned above, the tub is gorgeous and performs every bit as advertised. I highly recommend Baths of Distinction for anyone looking to add a custom tub to their project. DS Yorktown VA 2021 WOW!! What a find.This is a TOP NOTCH company.My wife is thrilled with our purchase.The whirlpool tub was not expensive, But it delivered everything you would expect from a much more costly tub.The tub has a touch of elegance and class.The sales representative (Kim) was very professional and knowledgeable.There was no time i had to wait for a answer to any technical questions.We would definitely recommend this company when the comes to inquiring about whirlpool tubs. Also, I would like to thank (Ed) with the installation tips.What a great Purchase! To the CEO of the company I would like to give 2 THUMBS UP to KIM and ED and your product. BB 2021 The purchase process was extremely easy and the sales team was great to work with. The features of the tub for the price makes this an excellent value and improves the value of my home by creating a spa feel for our remodel. Very pleased. I thought the jets would not be as powerful as some of the other higher priced brands but the jets are plenty powerful. Also, the hot air jetting keeps the water warmer and allows for a longer soak. Absolutely the right choice for us. Given all the research we did to get the best value for our remodel we are extremely pleased with our choice. Lastly, although the box arrived with a big whole in the box, clearly fork lift damage, the tub was untouched. I was surprised. Hope this review helps. Thanks. James C. - San Diego CA 2021 We specifically wanted a water jetted tub that would make a statement for our master bath; we found it at Baths of Distinction. Every part of the process was easy; Kimberly assisted us with finish samples and then walked us through ordering. We were a little concerned with shipping; however, Kimberly as well as the carrier ensured we were updated and prepared. It all worked out fantastically and I can't wait for the renovation to be complete so I can enjoy the tub! HS Galena OH 2021 It was during the CV19 shutdown that we decided to completely gut and remodel our bathroom. Having researched (what seemed to be) countless websites, we settled on Baths of Distinction 59" Hotel Collection CoreAcryl Acrylic Double Slipper tub. The product, with the added fixtures, including shutoffs, is truly remarkable. It has become the centerpiece of our bathroom. The quality of this product is unsurpassed. I am a maintenance engineer for a hospitality company, and I can attest to the craftsmanship of every piece I installed. Even the packaging in which it was shipped was well planned. If you are on the fence about this tub, pull the trigger, you will not be disappointed. RC Swartz Creek, MI 2021 Nice price point, quality product, good support before and after the sale. Would recommend to friends and family. KK Feasterville, PA
2021
2021Just a deep heartfelt note of thanks to the company and you and your team for sending the parts. Was just what we needed. I really appreciate the personal service and prompt attention to the matter. It is hard these days to find people to take accountability, so refreshing. God bless you all MW,Klingerstown, PA Love this tub...I take a daily whirlpool too! I had a problem with the pop up drain, but the company was right on it and sent me several options immediately. Great service! My first time working with this company and I would do it again. LB Shelbyville KY 2021 Great quality. Delivered when promised. Easy setup. Wife is thrilled. Thanks CK, Jacksonville Fl 2021 Very kind and professional . Answered all my questions. Was willing to talk to my contractor about installation. The tub was supposed to be for my oldest daughter, but all my kids take turns using it. The tub is beautiful, elegant with the claw feet and faucet. They worked with me even though i kept changing my mind about the accessories i ordered. the perfect size for my daughter who is 5' 11. NS Torrance CA 2021 Everything about this is outstanding. The tub, the service, the delivery. It looks beautiful and feels entirely solid. The faucet is fine as well. ME Knoxville TN 2021 Excellent service and the bathtub was beyond my best highest expectations. I would definitely recommend this company and their products. ML, Nashville TN first 2020 5 Stars SE, Fredericksburg, TX 2020 This was the first time ordering from Baths of Distinction for one of my client's. The tub was of high quality & installation was very easy. I did have some initial question when I first purchased it and the customer service person was very helpful. Would highly recommend this product to others! RC, Orland Park IL 2020 We are so excited with the purchase of this tub! We are very close to to doing the installation . the tub is going to look so nice in our new bathroom. Thank you for the prompt delivery. It was packaged for delivery and arrived with no issues. SL, North Manchester, IN 2020 Excellent customer service, Well made product, Will definitely use this company again. JD, Clemson SC 2020 When choosing a tub for our new bathroom remodel I was a bit apprehensive about ordering online. To my delight my tub is more than I even expected. It arrived in they timeframe that I was promised and is absolutely beautiful. Anytime I had to call they were always very friendly and helpful. I would highly recommend Bath of Distinction to everyone. You won't be disappointed. MT, Arundel ME 2020 Great customer service, excellent bath - huge, comfortable, they really thought of everything and it is the BEST CB, Glen Mills PA 2020 Nice faucet, prompt shipping, and great customer service. OL, Leeton MO 2020 I own a design/construction company and purchased this bath for myself after a lot of research. Great unit, well made. Works well so far after 1 month of use. Owner's manual could be improved and installer needs to know that 2 dedicated circuits are required to power this unit. Looking forward to introducing these tubs to my Clients. NL, Powder Springs GA 2020 SanSiro 'Augusta67CWJ' 67 x 35 inch Center Drain WATER JETTED High Gloss White ACRYLIC Freestanding Bathtub Absolutely love my new bathtub. It was everything I hoped it would be. Delivery was smooth and simple installation! KH Inwood IA 2020 When remodeling our master bathroom, the bathtub was really important to both my husband and me. He wanted a therapy tub and I wanted a freestanding one. We couldn’t find one that fit him well since he’s 6’4” and I thought I would have to give up my dream of having a gorgeous freestanding bath tub... until we found Baths of Distinction! They had by far the best selection of wide and long vintage looking air tubs at an affordable price. When I initially contacted them with questions, Kim immediately called me and was so kind and helpful. She made the process of buying and shipping personal and easy. We love our Luxwide Calypso 73”tub. It’s very well made and sturdy with powerful air jets. We couldn’t be happier and have been telling everyone we know about Baths of distinction! MW Tampa Fl 2020 This is our second purchase of a hydromassage clawfoot tub from Baths of Distinction. They are very helpful and their tubs are beautiful. We designed our bathroom around the tub. Simply stated my wife loves her bathroom retreat. GS Perkasie PA 2020 I purchased this gorgeous slipper clawfoot tub from Baths of Distinction. Not only is it luxurious and beautiful, but what makes this company stand out is their amazing customer service! I needed a tub by a certain date, and they made it happen! The plumbers I had hired (with no relation to Baths of Distinction at all) gave me the wrong measurements, and I had to exchange the tub (multiple times!!) and Baths of Distinction was so helpful and patient with the exchanges. They made the process so quick and easy!! SJ Tampa Fl 2020 As a retired plumber I have seen many tubs. I have removed many a claw foot tub. I even had one as a planter. I was pleasantly surprised at the workmanship of this tub. I can say if your looking for a claw foot this one will well please you AF Lakewood Park Fl 2020 We were a bit hesitant purchasing a tub for our bathroom remodel online. So, we hopped on over to Houzz.com and read all of the positive reviews and were sold! The tub arrived crated an ahead of schedule. This tub is beautiful and comfortable. The finish is flawless! We have gotten numerous compliments since it was installed. Most people can't believe it's not cast iron. Our plumber was truly impressed and loved the built in over-flow feature. He was even more impressed when I told him what we paid! If I ever have a need for another free-standing tub, I know exactly who I'll call...Baths of Distinction! JH King NC 2020 We received this beautiful envy green tub in a timely manner. There was a defect in the clear coat but Kim was a delight to work with an immediately rush shipped us a replacement. Everyone that sees my bathroom is in awe. CS Alamance NC 2020 We ordered a slipper tub with faucet. Both tub and faucet are beautiful. Tub arrived within 5 days and was professionally packaged and palletized. Customer service was exceptional. My wife spoke with Kim to inquire about a military discount (which is 10%), and was told they do offer military discount; however, they had a better deal, which was 15%. It was a pleasant surprise. Thank you so much for the discount! Also, thank you for honoring military discounts. We highly recommend Baths of Distinction. RL Nashville TN 2020 Excellent service LR Mercer Island WA 2020 Everything was expertly packed and arrived safely. The tub was easy to install. I did receive the wrong color feet (I wanted white), but due to the fact I hadn't opened that box immediately and didn't notice until I went to install the tub two months after I purchased it I just went with the chrome ones SM Woodstock GA 2020 Beautiful! Shipped perfectly, arrived on time and the tub is gorgeous. Lots of compliments and jealous friends! Vicki, Winchester VA 2020 Extremely pleased with the quality and design of the tub. Love the light! CS, Greenville, NC 2020 This seller has something that most companies no longer have....GOOD CUSTOMER SERVICE! I reached out to the seller right after I placed the order on Amazon to let them know I wanted brushed nickel features and the woman I spoke to was very nice and knowledgeable. This shipped very quickly. I highly recommend this seller and the bathtub is beautiful. TI, Morgantown WV end 2020 2019 Seller is amazing and very quick to respond for questions. Thank you! Our new bathtub is amazing!! JK, Austin TN 2019 I had an amazing experience with this company and the customer service was off the charts. I received my tub weeks earlier than the due date and Kim was a pleasure to work with. If I could give an extra star I would! SB, Franklin TN 2019 Excellent Joplin MO 2019 This tub is beautiful! I am so happy. It was delivered when I asked and the the quality and color are awesome. The faucet is beautiful as well I got a satin nickel faucet and I couldn’t be happier. LT, Fall River MA 2019 Great quality! Great packaging. Looks great SL, Bangor ME 2019 This free standing rub is amazing makes the master bathroom a classic. LM, Portland, OR 2019 I have not had the tub installed yet but everything looks great, delivery was on time, and a simple process. NB, Hamilton ON 2019 Really pleased with the quality and functionality of my new hydro spa tub, certainly helps ease some aches. thank you. RJ, San Diego CA 2019 The tub arrived on schedule and without problems. Set up and works fine. A little confusing on the button pushing, but not a problem. My impression is that they pay attention to what they ship and because they do, things turned out perfect. Thanks, DC, Hallettsville, TX 2019 Easy to order, expedited shipping and great customer service! Thank you! RV, Bogart GA 2019 Looks very sleek and modern. Great price point and works just like I thought it would. Customer service is amazing- very friendly and helpful. So glad I went with this! EK, Nashville TN 2019 From the minute we placed our order we had excellent and helpful communication thought the manufacturing and delivery process. We felt well prepared to revive the tub and everything worked as promised. I would certainly shop here again! KM, Seattle, WA 2019 Item arrived in perfect condition and exactly as described. The communication and instructions were exact and the install went as planned. The tub and fauset package are of high quality and exactly as shown in the website photos. It was heavy and two men with a dolley moved it on its side. We are very happy with our purchase and would recommend Baths of Distinction! DC, Howell, MI 2019 great customer service , all went smooth, great tub and hardware SO, Monett, MO 2019 Great tubs & service CC, Guyton, GA 2019 Baths of Distinction had the tub I wanted with the options I wanted, including the overfill drain, a choice of color for the faucet and drain covers. So happy with my tub...it looks amazing! TC. Highlands Ranch, CO 2019 This is a beautiful tub and feels very luxurious. My husband and I were genuinely surprised at how comfortable it is for a 53” I’m 5’ 4” it fits me perfect my husband is 6’ 1” he does have to bend his knees but still plenty of room for him, It can be a bit intimidating buying such a big item online and unseen in person, but we were pleased with the sales team they helped us layout the dimensions and sent us templates to make sure we had the right fit, the tub was very well packed and quality of the product we are so happy with our new tub. Thanks again, Kirk KL, Johnstown, CO 2019 I just came across my last email to you and realized that I never sent pix as promised of our gorgeous SanSiro tub! I am SO happy with the tub, I use it almost as much as I use our shower. Here are photos, but nothing can show how great it feels! JL, Lee, MA 2019 First we have had out tub for several months. We are very happy with the product as well as the customer service that we received as well. VC, Pasadena MD 2019 My wife was desperate to buy a Christoforo tub with air jets but I was a bit reluctant to purchase sight unseen. We contacted Baths of Distinction and spoke with Kim who answered all of our questions. She also suggested that she send us some samples of the aged chrome finish. This was a big help, we went with the high gloss finish and it looks great in our new bathroom. My wife is very happy and so am I. We highly recommend this company. TH, Kansas City, MO 2019 Wonderful Customer Service!! EC, Savannah,GA 2019 HLPD73FPK - Love this bathtub. This is our 2nd time having one. We built a new house and having another one of these tubs was high on my request list. Anon, Martinsville, IN 2019 The tub and fixtures are absolutely beautiful. No issues whatsoever with the shipping and delivery. I had been looking online at this tub for a couple months while we were waiting for our bathroom remodel project to start and was very pleased to find it was on sale at the time we were ready to order. KC, Columbia IL 2019 Amazing. Fast delivery and an absolutely BEAUTIFUL tub. A killer price too! I have recommended this website to anyone who even mentions a possible bathroom remodel. Super happy. SR, Oregon City OR 2019 I love my new tub! The entire experience could not have been easier and I highly recommend! I wish I could post a photo! RJ, Rye NY 2019 My tub is absolutely beautiful DM, Mass MA 2018 SanSiro 67 air Jetted I just have to tell you after ordering my tub several months ago and putting it in our newly built home which we just moved into, I love love my tub!! I was very surprised how intense the jets are. I wasn't expecting them to put out the force that they do. Also I honestly had forgotten what the Chromotherapy button did. When I pushed it and saw the beautiful lights in the water, it made me smile and i told myself i did good picking this tub out. Its just beautiful in my farmhouse style home.
I would highly recommend this product, your company, and i appreciate the easy transaction and shipping process! Sincerely,
2018
LP Olney IL
After visiting some local stores searching for a
freestanding tub (and seeing the price tag), I started looking online
for some alternative options that were more in line with our budget. I
stumbled upon Baths of Distinction and after seeing their fantastic
prices we wondered, could this be too good to be true? Like some
others, I was a bit uncomfortable about making a purchase such as this
one without being able to see/feel the product. After reading so many
great reviews about Baths of Distinction and their products, I decided
to reach out to this company for more information. Kim responded to my
inquiry immediately. She was super helpful, knowledgeable, answered all
of our questions, and even recommended a tub that would fit our space
and our personal heights much better than the tub we were originally
look into.
DA Powhatan VA
Now that the tub has been installed, my husband and I are simply amazed with the quality! Our plumber was also impressed with the installation instructions and how easy this tub was to install compared to some others. The quality of the tub is superb, the plumbing fixture is heavy duty and the quality is just outstanding. If you are doubting this purchase or having any second guesses, please do yourself a favor and just reach out to this company. Their customer service is better than anything I have ever experienced and they will definitely point you in the right direction. When you get your tub, you will have no regrets! We highly recommend this company and their products! 2018 C Aurora ON 2018 Just wanted to say if anyone is ambivalent about purchasing a clawfoot tub...Baths of Distinction will go the extra mile with knowledge. Customer service and beautiful quality tubs...I went through weeks of grueling research and Baths of Distinction was the crown jewel for an answer to my purchase. My tub looks like jewelry! Thank you Kim! SB Ocklawaha Fl 2018 We bought our tub about 3 months ago and love it so far! It is a great shape and holds heat very well. And of course it looks beautiful in our new bathroom! Definitely recommend. The staff at baths of distinction were also very helpful and always responded quickly. K Augusta GA 2018 As advertised. Received quickly and haven't had any issues with it. LD Woodlawn TN 2018 I was reluctant to make such a big purchase online without seeing the product in person. I could not be more pleased. Our tub arrived on time and was packaged very well. It was perfect and looks beautiful in our newly renovated master bathroom. I would definitely recommend Baths of Distintion to friends and family. SW Hedegsville WV 2018 This tub is beautiful and well made. Its exactly what I wanted. SC Phoenix AZ 2018 We are a custom Builder and have been doing business with Baths of Distinction for about 5 years. During this time we have used multiple types of the Hotel Collection Tubs. The service has always been excellent and our customers all love the look of the tubs. the pricing is extremely competitive and the one time we needed help after installation, the response time was outstanding. SR Madisonville LA 2018 The quality of this tub and hardware is equal to, or surpasses, many other more expensive tubs. Fit and finish is very nice. Customer service was A+++ when I had questions about the tub and installation. A big item to purchase sight unseen, but don't let that deter you, the delivered tub will meet or exceed your expectations. AWS CT 2018 I purchased a bath tub and it was on back order so we had to wait a bit longer, but when it arrived it was in good condition and now looks great in my bathroom. MW Bakersfield CA 2018 Awesome tub Awesome service CC Guyton GA 2018 I am more than thrilled with my tub. The quality is outstanding and I was amazed at the power of the jets. I searched the internet on and off for about 2 years to find exactly what I wanted for my bathroom re-model. This was the only one I could find that had both air and water jets in a size that would fit the allotted space without having to deduct from the shower space. I waited so long because my budget really did not allow for the price of the tub. Thank goodness I increased my budget to get this tub because you Truly Do get what you pay for and this tub is worth every penny!! JK Spring TX 2018 We were a little nervous purchasing a tub without seeing it in person. But we were more than pleased in the quality of this tub. Packaging was outstanding, customer service was beyond our expectations and the final result is a customer 100% satisfied. Love love love it!!! CH Lampasas TX 2018
I would just like to let you know that I truly appreciate all that you have
done for me. Your customer service is beyond exceptional from helping me with my
tub selection, answering any questions that I had and resolving any issues even
on the weekends. You don’t see that type of customer service nowadays and I
sincerely want to thank you. It has been a pleasure doing business with you. I love my tub and plumbing! it is
the centerpiece of my master bathroom now. I would buy from BOD again in a
heartbeat, you are truly dedicated to your company and work. I just gave you an
awesome review on Houzz. I hope that you have a chance to go read it when it
gets reviewed and shows up.
DR Chesapeake VA 2018
Omg!!! Kim, we received the tub tonight and did as you
instructed. The tub is absolutely beautiful!! Thank you so
much for being so timely with your communication and so
helpful!! I am going to write a 5 star raving review! Thanks again!
2018
NM Greensboro NC Just thought I would drop a line and let you know that we are very happy with our new tub!! Just took my first bath this morning and it was so worth the money!! Everything came in the package and it was delivered in perfect condition. Love the faucets for both the tub and vanity. Thank you so much for being so patient with me when we were mailing back and forth with questions and when I ordered it. If anybody asks about our new bath I will most definitely send them your way! Thanks again! JM Rushmore MN 2018 Ordered a clawfoot tub for our new house for my wife. Checked the big box stores. Awful feedback and delivery months away. Found BOD online. Ordered one she liked and got to choose options. Came in in just a few days. Perfectly packed. Our contractor (years of experience) said he had never seen such a quality tub. All the 5 star reviews are really true. This company needs to teach other companies what true customer service really means. Wife LOVES her tub. Highly recommend this company - you will not be disappointed! JR 2018 We have not installed it yet but excellent customer service! The shipping was seamless and it was package very carefully. JK Fayettville GA 2018 Customer service was great. Questions were answered very quickly. Ed was surprisingly very quick in response to my emails. Tub arrived in perfect condition, looks great. Like the fact it is made in the USA! Haven't installed it yet, but I expect it should work as good as it looks. So far, very pleased and would recommend BOD to anyone looking for a nice custom made tub. RD Huntley IL 2018 We love our new tub and buying from Baths of Distinction was great. They delivered quickly and everything was packaged well. The tub is very good quality, sturdy and beautiful. We had everything we needed for a good install. C Prescott AZ 2018 Did to my on error i had to order replacement straight supply lines. The order was received quickly and enabled me to get our tub installation finished. We really appreciate the prompt service of your company. JPS Burleson TX 2018 I just wanted to let you know that we are finally done with our bathroom. I am obsessed with my new tub. It is beautiful, well made, comfortable, and keeps my water hot for a very long time. People compliment it constantly. Thank you for being so wonderful to work with and for selling us such a high quality tub. Have a nice weekend!! AH Evansville IN 2018 Here is a before and after of my (almost) finished bathroom. I tried the tub out today for the first time and it is incredible! Thanks for all of your help to you and everyone there.
We are sadly moving…but we are
building a new house and I am going to buy another one of these tubs
!!
2018 Awesome. They look great. JS Willis TX 2018 Finish, look and function of the unit is great. We love it! JS Centerport NY 2018 I had a couple missing things. But my order was a lot of parts. I contacted company and recieved everything very fast. Very pleased. Great product. Beautiful tub and accessories. CS Pontotoc MS 2018 Awesome products!!!! Great service!!!! CC Guyton GA 2018 From the initial research to deciding on options and purchasing a tub, Baths of Distinction could not have been more helpful. I appreciated the different options available with all the specs listed right on the website. It was also great to have several sizes available in each tub so we could best fit our area. During our decision making, I spoke with Kim in sales to get a better idea of tub depth and I am so glad I did. After speaking with her, we went with the French Bateau tub. It fills to 15" and can even go to 17" with an overflow blocker. I find the 15" is more than enough. I also love that the water stays exceptionally warm while bathing. Ordering, shipping, delivery, and installation all went very smoothly. I would recommend Baths of Distinction to anyone looking for a new bathtub. CG Carrollton TX 2018 Tub is beautiful, really stands out in the bathroom as a focal point. RS Los Angeles CA 2018 Purchasing this from Baths of Distinction was the best decision I ever made. I never knew I could afford such luxury - quality exquisite and price too. I want to especially thank Bill and Kimberly for answering my endless questions and taking care of every minute detail up to and including delivery. This was the best shopping experience of my life because of them. I apologize for taking so long for this review but demolition took longer than expected! Happy New Year! P Milford MA 2018 Love everything about this tub and shower assembly. It arrived in perfect condition and customer service is outstanding. Our plumber is installing in our new home under construction and he commented on how beautiful it looks. We put it in our new home's family bath. I know that seems odd to not have a modular shower in a family bath, but this is just stunning! I can wait to move into our new home and use it! :) MS Jackson WI 2018 Well made tub was perfect for client. VV Ingram TX 2018 Shipping and packaging was great! Due to contractor issues was not installed until this week(10/24). Looks better than expected. Finally got to use it for the first time last night. FANTASTIC!!! I still have to figure out the air settings but that's no problem. I designed the bathroom around the tub and it came out perfect. More than willing to tell everyone where I purchased my tub. The only con is that the air pump is a bit loud. SF Broken Arrow OK 2018 Such a quality tub, fast shipping, and helpful company. LOVE IT!!! Easy to put together and looks incredible. I have not taken a bath yet (I'm a shower girl) but the shower in my old farmhouse with the not-so-great water pump is splendid! So very happy :-) TB Akron IN 2018 After shopping in local retailers and online we settled on Baths of Distinction's slipper pedestal tub and faucet pack as the best fit for our needs. The delivery of the product was very professional - everything was well packaged and clearly marked as part of our delivery and we were given very precise directions how to inspect the shipment. The tub and faucet are a joy to use and have made a handsome addition to our master bath makeover. These folks know their stuff. DC Chantilly VA 2017 We love our new French Bateau Pedestal Bathtub package with the Air Massage!! It is beautiful and very comfortable. We also purchased the matching shower fixture and it is fabulous as well! Baths of Distinction was great to work with and always available for any assistance we needed for our master bath project. We highly recommend this company. AO Gatlinburg TN 2017 It is beautiful and simple to install DH Mansfiled TX 2017 We absolutely love our bathtub it is perfect! Customer service gets an A+ anytime we called they were very professional, always helpful and went out of their way to make sure we were happy. We ordered our tub on a Monday and got it by Thursday very fast delivery and it was in perfect condition. We would highly recommend baths of distinction to anyone! NM, Atlanta GA 2017 I was very leery of ordering a bathtub online, but after reading glowing reviews of their products and customer service, I decided to take the plunge and order a soaking tub from Baths of Distinction. Although the tub is not installed yet, I am very pleased with the appearance. The tub, fixtures, feet, etc are of very high quality and very solid. I can't wait to see it installed in the master bath we are renovating. Kim in sales suggested that I order a 59 inch rather than the 57 inch tub that I was going to order. She was right. The 59 inch will be better. She also couldn't have been nicer when I called her after a week or two, having changed my mind about the finish of the fixtures. She allowed me to box them up and send them back (at my cost, of course) and she sent new ones out to me very quickly. I was very impressed with the packaging of the tub and fixtures. It was very solid. I don't see how anything could move much at all inside the wooden crate that everything comes in. Shipping was very speedy, and detailed instructions are given about how to inspect everything when it is delivered. I would not hesitate to order from this company again. SJ 2017 I am a local designer and have used Baths of Distinction on 2 separate projects. The first time was a skirted tub and the second was a custom color clawfoot with shower kit. They are a great company and staff to work with. Once the custom color was complete they provided photos prior to shipping, which is a great personalized touch. The tub is not installed yet, but the custom yellow paint finish came out great, I am excited to see it in my client's home! I will use this company again! BS, Tampa, Fl 2017 The tub is exactly what we were wanting. We haven't installed yet (waiting on our contractor), but everything looks great. We received prompt customer service with our order, including verification that we ordered exactly what we wanted. It came in promptly. It was VERY well packaged. Without a doubt, for our next order of this type, our first call will be to Baths of Distinction. KB Brownsboro, AL 2017 After looking around many times for a bathtub, the quality and service from Baths of distinction was very pleasant. HC Mission,Tx 2017 Couldn't have found a better fit for my new master bathroom. The tub looks amazing and the service was quick and professional. Received in 48hrs from date ordered. Have recommended to several friends admits their renovations FC Port St Lucie, Fl 2017 Bath tub and faucet great quality. Fast deliver. I have already recommended Bath of Distinction to several people. Technical services was very responsive. MS Rougemont, NC 2017 We purchased, from Baths of Distinction after my uncle purchased a pedestal tub from them and raved about it. We purchased the Hotel Collection 59" clawfoot slipper tub and it is the main focal point in our new master bath suite. Everyone loves it. We selected the chrome finish with ball and claw and the Edwardian fixtures. Everything went according to plan from shipping to installation to use. This is a great product. When we remodel our guest bath I will certainly order my tub from Baths of Distinction. Great Customer service, real people, great service. Anon, Fullerton CA May 2017 Look what a very gifted client did with one of our Oasis Shower tubs in their fabulous bathroom. Anon Designer - CA 2017
We
shopped around quite a bit looking for the tub we wanted, we found your site
and we are happy we did. We purchased the 67" double slipper claw foot tub
with the brushed nickel Edwardian faucet. The tub fit perfect and looks
amazing, we also purchased the sink faucets for our vanity. I was concerned
about what the quality of the faucets might be, solid brass with a high quality
finish...they also look great. The people we dealt with were very helpful and
the packaging and shipping was very good. I would highly recommend you to
anyone looking for tubs or faucets.
2017 I found this company through Houzz. The value seemed almost too good to be true, but we took a chance at ordering these items and were not disappointed. When ordering on-line, I accidentally entered the wrong item, and the order was immediately in process. I contacted the company and received a prompt response confirming that the error could be corrected with no problem, which it was. The tub arrived well-packed and in record time. Highly recommend. GL, Butler PA 2017 I am very please with my tub. The customer service was great! I have received numerous compliments on the tub & tub filler, LOVE IT!!! GH, Kansas City MO 2017 Extremely pleased with this tub. Baths of Distinction even went out of their way to make a cover for the exposed pipes. The water and air jets are wonderful. AL, Corinth MS 2017 Vintage style in our 1930 Fairhope cottage renovation. Looks fabulous on the marble subway tile! JY, Fairhope AL 2017 I searched far and wide for this beautiful tub and finally found it on the Baths of Distinction website. The tub arrived quickly and in perfect condition, and I couldn't be happier with my purchase. I would recommend Baths of Distinction to everyone. NW, Jefferson City MO 2017 Absolutely perfect bathtub!! Our client loved everything about it!! RR, Springdale AZ 2017 I did extensive research on clawfoot tubs before purchasing my tub with Baths of Distinction. I spent months doing internet searches, reading reviews and visiting showrooms. I chose Baths of Distinction for the following reasons: 1. The price was right. 2. The choices were just enough to give me the specifics I knew I wanted without overwhelming me with too many decisions. 3. The rough ins and finishes can easily be purchased with the tub. This was one of the most daunting aspects of buying a tub for me and Baths of Distinction made it easy and enjoyable. 4. Customer Service. I called the number on the website to see how they treat their customers. The gentleman I spoke to answered my questions thoroughly and politely. He was helpful. 5. Speed. The tub, plumbing and directions all arrived in one package a few days after purchase. I can't give high enough praise for Baths of Distinction. LR, Redondo Beach CA 2017 I had thoroughly researched this topic before purchasing. It came in the time it said it would. It looks great. It has not been installed yet, so I can't comment any further. Great experience so far. KK, Fort Ransom ND 2017 Great Quality, Priced Well, and Speedy Delivery...very happy with purchase! PA, New York NY 2017 I wanted a free standing tub. This is our retirement home, and the first time we are building and doing our own design. The major plumbing shops said there are "no free standing tubs with water jets". Well I found one and could not be happier with the service. My questions were answered promptly even outside business hours, and the delivery was perfect. They even included a moving blanket for the tub. Fantastic! EG, Charlottesville VA 2017 I have purchased several tubs for my business, these are very good tubs and faucets CC Guyton GA 2017 This is the second tub that we have purchased from Baths of Distinction. They both great, easy to install and maintain. If we move again we will be ordering another one. 2017 We originally ordered the 59" clawfoot tub but changed our minds and decided that given our space the 57" would fit better. We knew the 57 inch tub would be small but we really ordered it as a decorative piece more than for functionality. It fits perfectly in the space. The tub itself is small so if you are looking to soak in your tub a lot, I would suggest a larger size. The tub itself is absolutely beautiful and has a very elegant look. We love it and it's definitely a focal point for our remodel. I was a little nervous about ordering such a big ticket item on line but dealing with Baths of Distinction was very smooth. Even when we called to change the size there was no problem. We made the change shortly after I had ordered and the 59" was on backorder so it worked out great. One other thing, we went with the oil rubbed bronze faucet package and love it. Works perfect with our remodel. YE, Peoria AZ 2017 Very pleased with our tub, quality is top notch. Web site was great, was a big help seeing photos of people in different size tubs. And being able to choose different color feet opposed to color of fixtures was a big reason for my purchase. Only issue is my hang on soap basket does not stay hooked on, will be getting tray that spans tub. GR, Sicklerville NJ 2017 I will admit I was skeptical as many others wrote in their reviews but my tub is beautiful! The hardware is well made and sturdy. I would definitely recommend Baths of Distinction. Shipping was also very quick and easy! Love my bathtub! JK, Hope Mills NC 2017 Seems to be a great tub and very solid. My wife loves it. I am giving it 4 stars because the overflow drain has to be cut to fit and that caused a little aggravation but other than that we love it so far. AF, Delaplaine AR 2017 We are using this as part of our Victoria home bath redo. This tub is very nice. It seems the upper rim of the tub is ceramic and the lower part is a plastic like material. The claw feet are very heavy and elegant looking. The fixtures are heavy weight and quality pieces. I would recommend this product. CP, Altamont NY 2017 Very good product and excellent staff. Only gave 4 stars because tub base is not as straight as could be. JW, Valley NE 2017 The tub and the fixture are GORGEOUS and look stunning in my new bathroom! Looks and feels solid and is extremely comfortable. Everyone is surprised that it is not cast iron by looking at it. Customer service was great and shipping was very fast. Anon, El Dorado Hills CA Dec 2016 The tub was exactly what I expected from the picture. My wife and I are very pleased. WL De Soto MO Nov 2016 We ordered this tub for our new house we are building. It has not yet been installed but when we opened the box, it is packaged very nicely and all parts appear to be included JB, Osyka MS Nov 2016 Excellent service from start to finish. KM, Wickenburg AZ Nov 2016 Fast shipping. Great service! Very nice tub. Looks great B&D, Weston CO Nov 2016 It arrived promptly safe and sound, however i couldnt review the quality yet as our house is still under renovation, and we havent opened the box and install it yet. BG, Tupelo MS October 2016 WE LOVE the tub! Shipping was fast and easy, packaged well! We cannot wait to put it in our new construction home! PZ, walls MS October 2016 Beautiful tub, as described, and well packaged for a safe delivery. CY, Nashville TN October 2016 BEAUTIFUL!!!!!!! EP, Anderson MO Oct 2016 Shopped everywhere for a unique soaker tub that would fit our smaller space. Not only well made, hardware was included, and this was a great price. RS, Port Hadlock WA Sept 2016 Love my tub! The acrylic is very good quality and the staff was courteous and professional. CK, Sarasota Fl Sept 2016 Everything shipped on time and was packaged well and looks great. Product was exactly as described and sales people were extremely helpful when I called and had a few questions. TE, Richboro PA Sept 2016 I was very reluctant to order a tub online, but am very happy with my purchase. Easy to order. Arrived on time. Company very responsive to my email questions. KS Bel Air MD Aug 2016 It was hard buying a big purchase online that you couldn't see or touch first, but I am so happy with this beautiful tub and faucet! They kept me in the loop with emails and it arrived in perfect condition. Massachusetts has certain regulations on plumbing and Baths of Distinction list the codes right on the website so there is no question about the code. LP, Boston MA Aug 2016 Love the tub; love the shopping experience; love the customer service. The fixtures that were part of my bundle are all beautiful. If I needed another tub, I'd shop with Baths of Distinction again in a heartbeat. Will happily recommend to friends! AP, Skillman NJ Aug 2016 I love this tub!!! ML, Merrillville IN July 2016 Awesome soak tub, exactly what we wanted JM, Williamsport PA July 2016 My bathtub arrived as scheduled. It was very well padded and protected. I had been sent instructions to inspect for damage and to make sure everything was included in the shipment. It is absolutely beautiful. The cost was amazing. I had seen almost the exact same tub and fixtures in a showroom for over $3000 more than I paid. Thank you for allowing me to afford to have the tub I wanted! MB, Orlando Fl July 2016 Beautiful tub. Delivered on time in excellent condition. I called Bath of Destinctions to ordered the oiled rubbed bronze, they were so nice and very helpful. My tub arrived on time with the oiled rubbed bronze, I'm so excited to have it in our new home! AS, Marion TX June 2016 Pedestal air jetted tub! Great sales and customer service. Tub came in perfect and was extremely well packed. Very pleased!! LL, Denver NC June 2016 Found this tub on-line, could not beat price, quality was fantastic and gorgeous, upon inspection discovered a part was missing for plumbing, followed instructions and was mailed Fedex next day... customer service is fantastic. The only issue is the quality of the faucet itself, our plumber just cannot get it to not leak, purely based on design flaw where the faucet which rotates in the connection to tub itself, it only leaks for a minute or so after shutting off, but worth mentioning, for the value I can't really complain, and I did not contact customer service to discuss, as we are able to live with it. I almost rated 4 stars due to the faucet, but the tub itself, shipping and customer service deserve 5, I would highly recommend this company and would not hesitate to purchase from them should the need arise. ND, Wallingford, CT Follow up from Baths of Distinction What a wonderful person, has an issue but doesn't even contact us and still leaves such fabulous feedback! We immediately reached out to the customer and have shipped a replacement faucet. We have sold over 15,000 of these faucets over the past 10 years and we still spot check every new consignment from the factory, but sometimes, one with a small fault arises. Thank you again to a fantastic customer. June 2016 HLSL73FPK 73" Hotel Collection Single Slipper Claw. Bought this tub online and have not hooked it up yet (bathroom is still being remodeled) but "she" is absolutely GORGEOUS sitting there patiently waiting to be installed! I have named her TESSA the tub and I can not WAIT to try her out! She is so perfect and I had her painted bisque. The feet on this tub exceeded my expectations beyond belief ~ they are substantial in size and weight! I can't believe how long and beautiful she is! NJ, Marietta, GA June 2016 Wonderful service and great products, we are totally satisfied with the service and the quality. thank you. KM, Woodlands, TX May 2016 Have only received the tub package. Arrived in a timely manner. Delivery man waited patiently while I unpacked and inspected. It arrived without incident as the packaging was outstanding. Will write another review after installation and use. GB, Santa Rosa Beach, FL May 2016 I absolutely love this tub. I couldn't wait to get it open once it arrived and have never regretted getting it. The quality stands out so much in the thought and design of this tub. I had a brushed nickel faucet and wanted oil rubbed bronze feet and the service at baths of distinction allowed me to do that no problem. I thought the lights would be something I didn't really use, but was hooked the first time I turned them on and set them at a very calm blue. Love it! my only suggestion would be to make the 2 lumbar jets adjustable like the rest of the jets in the tub so you can turn them down. But besides that I think this tub is amazing! HK, Okotoks, AB May 2016 Good value and quality for the price! We love it. Baths of Distinction is great to work with and provides excellent support. Anon, USA April 2016 Could not believe how quickly this arrived. It was delivered professionally and the driver waited while I opened it to make sure there was no damage or issues. There were no problems installing the tub and it looks perfect in our newly remodeled bathroom. I was pleased with the quality and the looks of the tub. I was hesitate to order a tub online but it was a good experience and I could not be happier. I would highly recommend anyone to order from Baths of Distinction! WK, Jefferson City, MO April 2016 I love this tub! It is super well made and gorgeous! The insulation is wonderful and my baths stay nice and hot. It is very deep and the quality of the fixtures is very high. I would not hesitate to buy another one. JM, Aurora, CO April 2016 Love it!! PV, San Diego, CA March 2016 Haven't installed yet as we are still in construction mode, but it is beautiful and was delivered when indicated. JC, Tacoma, WA March 2016 Outstanding value...we searched all over the internet and settled on Baths of Distinction, we certainly think we made the right decision. LP, Fort Worth, TX March 2016 Good value and quality for the price! We love it. Baths of Distinction is great to work with and provides excellent support. IJ, New York NY February 2016 Could not believe how quickly this arrived. It was delivered professionally and the driver waited while I opened it to make sure there was no damage or issues. There were no problems installing the tub and it looks perfect in our newly remodeled bathroom. I was pleased with the quality and the looks of the tub. I was hesitate to order a tub online but it was a good experience and I could not be happier. I would highly recommend anyone to order from Baths of Distinction! WK, Jefferson City, MO February 2016 Great experience. They worked extra hard to expedite our tub do to being on a tight schedule. Highly recommend. Everything was just as described and of good quality. We get raving comments on our bath SL, Boston, MA February 2016 We ordered a really beautiful 67" French Bateau tub with a pedestal. We weren't quite sure exactly what tub we should buy, but after consulting with Tesh in the sales office, we were guided through the whole process. Everything went very smoothly and we could not be more please with our purchase and the quality of the tub and the fixtures, also it is an extremely comfortable bathtub. R & J, Kansas City, MO January 2016 It has been 1 1/2 years since we installed our "Sansiro" Jetted tub. I stated on my first post at that time that it was the easiest install I have ever done. Since that time we have followed their instructions on cleaning and the tub has (3 to 1 solution of simple green) has lost no luster. We do not use it during the summer, but between Dec and March we use it at least 5 times a week. I also have two other deep (Major brands) jetted tubs that I installed in guest baths. We never use them. We had one small problem with the faucet which the management immediately addressed and fixed after warranty was over. Trust these people D&K Palm Harbor, Fl January 2016 It is with great pleasure to write this review. Our interactions and the results with Baths of Distinction exceeded our expectations. Tesh was very kind and served both as a partner and consultant. When we first contacted your company, we had selected another product. After Tesh asked us a few questions and listened to what effect we were trying to accomplish, he recommended the Bateau Double Slipper Clawfoot Tub. It is perfect!! The quality is terrific and it is larger than expected. All that have seen our new bathroom have commented on the beauty of the tub. Thank you again Both to Baths of Distinction and Tesh!! NM Alma, AR January 2016 We were very pleased with our new slipper tub. We found it to be very high quality as we had hoped and the fittings were of a very high standard as well. I have used the tub several times since our plumber installed it and it is extremely comfortable. I was impressed with the speed of delivery and the fast responses to calls, very nice company to work with. Sarah J Oakland, Ca January 2016 The tub arrived in beautiful shape with no dents or nicks. Matches exactly as ordered and appears to be very well made. We have an older house with a small bath but the tubs fits perfectly and the wife loves it. BK Lakota. ND
December 2015
There is no doubt the shower is smaller than we are used to. We have been using the wheelchair-accessible shower that we designed for my Dad, about 6x larger than the tub shower! That said, I think the tub shower will work well for us. I like the grab bars for climbing in to the tub. The rain shower head provided ample water flow, and the only water on the floor came from the hand-held shower head. (I turned it on when it was pointing towards the glass enclosure and water seeped out under the glass.) The soap basket is essential, I think, and should be a standard feature. And finally, my shower curtain touches the bottom of the tub and so its hem will dry too slowly. I am going to shorten it by an inch to solve this problem.
Thank you for your quick replies and responses to our questions and issues.
The plumbing functions flawlessly. And the tub is beautiful.
I ordered a freestanding tub, and the delivery company did not let me
open it to inspect. I erroneously obeyed, the tub was damaged, and could
have been out the cost of the tub. The customer care team understood my
plight, and sent another tub - which was in perfect shape. Now I have a
beautiful comfortable tub - the second one I have bought from this
company, and I will be purchasing a third in a couple years..
KM Deemston, PA December 2015 MZ Garden City, NY December 2015 This was a great value and the install was very easy. Quality was great and the fixtures are very nice. Will but again for my next remodel! CTC Sugar Land, TX December 2015 Very happy with the bathtub. Exactly as described. Construction and finish seems outstanding. I did receive the wrong color hardware, promptly exchanged by this company. Contact at company was very helpful. Beautiful bathtub that looks like a step UP from a cast iron tub. MH Cisco, TX November 2015 Bought this tub to replace a corner jetted tub for the remodeling of our master bath. We are very pleased with the quality of the tub as well as the facet and accessories. The tub actually looks like cast iron, but so much easier to handle. Our plumber was very pleased with the quality and appearance. We are very happy with the whole transaction and highly recommend Baths of Distinction! MT Weaverville, NC November 2015 OUTSTANDING SERVICE!!! Beautiful tub. Would highly recommend to anyone. SF Kalispell, NT November 2015 Very happy. Thrilled to find such a good quality tub at such a decent price. It's very well made, and the faucets are of equal high quality. Honestly couldn't say a bad word. Shipping and delivery very easy and nice, no problems. Also, if you are specifically looking for a small tub this one is fantastic. We tried two other tubs before this and they felt miniature, but we can comfortably soak in this one (and I'm over 6ft). Really happy all round. Josh Heldsburg, CA November 2015 Everything was there and worked perfect. Every thing came fast, and correct, THANKS DS Hamburg MN October 2015 The instructions were not clear as to how to attach to drain. An extra nut was included that was not needed - this confused my plumber. Needed rough in info to be spelled out. I was able to reach the sales and head tech guy quickly to resolve all questions. This was sometimes after work hours. I am very grateful for their quick response and direction! My client is very happy with the end result! Thank you!!! CM Austin, TX October 2015 We purchased a Swedish slipper 58" tub from Baths of Distinction and it is beautiful. It has a great shape and my husband who is just under 6' tall can also enjoy a good soak in it. We were amazed by the space inside for such a small tub. We took out an old built-in that was impossible to relax in, what an improvement. Everyone who sees our new tub says it makes our bathroom, we agree. Thanks so much for a great experience. LG Dallas, TX October 2015 Hi! We just wanted you to know how much we enjoy our new whirlpool tub. Thanks for the great customer service. We will recommend your company to others. B&HB, Spooner WI October 2015 My tub basket works perfectly with my Baths of Distinction clawfoot tub! TL, Burbank CA October 2015 I was a little wary of purchasing a tub online, sight-unseen, but I wanted this style of tub and no one carried it locally. Customer service was excellent, shipping was crazy fast, the tub arrived in perfect condition, survived several months parked in my garage while construction got to a point ready for install, and now this tub is the icing on the master bath addition cake. First, it is just a beautiful tub. Even though it is not cast iron, it has a substantial feel to it (I worried an acrylic tub would feel hollow or fragile). It is so roomy and comfortable to bathe in. It holds heat well. The fixtures that came with the tub were surprisingly impressive - heavy and beautiful. I just can't say enough about how pleased I am with this purchase. Don't be nervous about buying a tub from this company! You'll get a beautiful, quality tub and will not be disappointed. JH, San Marcos TX September 2015 Baths of distinctions keep you informed of delivery until delivered. Also gave use instructions on what to look for as far as damage. On time delivery and a great product. WL, Red Lodge MT September 2015 Fair price for an item that was properly described. Arrived in perfect condition. A very high quality piece of hardware. HM, Chalfont PA September 2015 Looks and feels great! Looks like a real cast iron slipper tub. The acrylic keeps the water warm longer. Easy to install especially on a second floor bathroom remodel. I had one mis-forged leg and the company sent a replacement out immediately. Over all a great experience. ML, Seattle WA September 2015 The entire process was flawless. Tub is exactly what we hoped and it was delivered in perfect condition in a very timely manner. HM, Chalfont PA August 2015 The product I purchased this time was the matching faucet for the tub set that came with my Baths of Distinction, double ended, clawfoot tub. I am delighted with how great the faucet looks in the bathroom, it is the prettiest one in the house. The product arrived in less than the stipulated time frame, which also made me happy. AH, Calgary AB August 2015 Excellent customer service on phone. Requested additional plumbing info, sent right over. Shipping was fast, tub arrived in perfect condition. Looks great. New home construction so haven't installed yet. Can't wait for first soak! MB, Corsicana TX August 2015 We wanted a nice big tub and settled on the HLXLPD73FPK. I enjoy while I'm in it on my own but it's also really good as a two person tub. the quality of the tub and the hardware was great, my plumber was amazed at the the bargain i had found. KS, Visalia CA August 2015 We received great service at the time of purchase and the same when we had a few technical questions during the installation. We decided to install the tub ourselves as we are a little bit handy and with a some help from Ed at Baths of Distinction, we managed it quite nicely. The tub looks great and the faucet is very high quality. No creaks whatsoever when you stand in this tub, very solid. thanks again for all the help Ed. RC Nashville TN July 2015 Very pleased with my purchase and fast delivery. good job. CJ, Pittsburg PA July 2015 I saw my tub on Houzz as well and it was at the same price as the website. However, I had a few questions i wanted answered before buying and I decided to call the company direct. All of my questions were answered immediately and I just ordered then and there over the phone. My sales person, Tish, was very knowledgeable and I even had my plumber call him direct with some questions. When the tub and faucet arrived, I was very pleased. The installation was a breeze and the tub looks fabulous in my new bathroom, it's really comfortable as well. I bought the Isabetta. JB, Carthage TX July 2015 After making up my mind having looked at lots of websites, i was still concerned that I had made the right choice. I don't know how all the other tubs out there look, but mine is beautiful and really well made. I could not be happier. thank you. LSB Washington DC July 2015 I was very pleased with this package. All the items are beautiful. The only thing preventing me from giving it five stars was that the drain had to be cut to size. Even just being given the proper measurements to use for cutting it would have been a big help - and I felt the installation instructions were a bit scant and slightly inaccurate. But again, beautiful products. AH, Kingwood TX June 2015 You guys are wonderful. Tubs always arrive on or ahead of time and undamaged IR, Madisonville LA June 2015 This was the best online purchase I have ever made. Great product quality and excellent service, at a really good price as well. Highly recommended!! JK, Dallas TX June 2015 Tub is beautiful. Came safely and securely boxed. Delivery was as stated. Communication and followup was prompt and professional. Can't ask for much more. DY, Asheville NC May 2015 I purchased a stone resin tub with a modern faucet for a flip I was doing. The price was good along with the faucet and I was very pleasantly surprised when everything arrived. Real top quality, definitely a huge help in selling the house fast. I will use Baths of Distinction again in the future. RS, Las Vegas NV May 2015 I first saw the Isabetta on Houzz. I had a few questions before ordering such an expensive item. Tesh was extremely knowledgeable and was able to help me figure this was indeed the tub I wanted to purchase. I just had my tub delivered and was extremely pleased with the whole delivery process. It was packaged perfectly. I am looking forward to having my beautiful tub installed. The hardware was even more beautiful in person. Thank you for making the whole process easy and delivering a high quality product. MF, New York, NY May 2015 I ordered a Gianetta bathtub package from Baths of Distinction and it is absolutely stunning. I had never seen anything like this silver leaf finish before and was slightly reluctant to order something so radical without actually seeing it beforehand. They sent me a sample of the finish which I thought looked great, but the actual finish on the tub looked even better. I wanted a very special and exclusive tub for my new bathroom and the Gianetta does not disappoint, everyone who has seen it loves it. The faucet that was part of the package is also beautiful and very high quality, I had seen almost identical faucets for sale in a local showroom for almost $2000, so I really feel I got a great bargain. The tub was meticulously packaged and the installation was easy for my plumber, I would highly recommend The Tub Studio to anyone who is looking for something special at a really good price. Peggy D, Waterloo, IA April 2015 We searched high and low for a vintage tub with a glass shower surround. We live in London and we had seen some old roll top tubs with glass showers, but they were prohibitively expensive. We contacted Baths of Distinction just to inquire and since the shipping to the UK still made the shower tub seem inexpensive, we decided to take a gamble. I can't say how pleased we are, the tub and shower surround look fabulous in our home and we could not be more pleased with the quality. Thank you Bill, you were wonderful to work with. June, SW1, London UK April 2015 My customer loves the tub and faucet package. The one hiccup in the deal was the tub had a chip in the pedestal that we only discovered after we got it up the steps, uncrated and unwrapped. The tub came VERY WELL crated and wrapped. The down side of which is that we did not discover the chip until long after the delivery so I cannot hold Baths of Distinction at fault. WH, Coatesville, PA April 2015 We purchased a tub and hardware from Baths of Distinction end of 2014. 'CARAFA' 54" CoreAcryl WHITE Swedish Slipper Pedestal Tub plus Fittings in Chrome. It is a very elegant piece, and the hardware is stunning. The whole process with Bath of Distinction went flawlessly, and the tub is a definite upgrade to our master bath. John, Tampa Fl March 2015 Excellent customer service and great back up when our installer had questions. We looked at a lot of tubs in local stores but the quality of our double slipper tub was better than anything we had seen anywhere. Shipping was really fast and the packaging was very safe. Highly recommended, 10 out of 10. Alice, Kansas City, MO March 2015 Arrived on schedule. Looks lovely! Customer Service very helpful with plumbing questions. AJ, Mount Airy, MD March 2015 This is our second experience, bought a non-air tub this time and absolutely love it as well. It was on-time, perfect, and came with what we needed to complete the job. I highly recommend!! Jon, Austin TX March 2015 Bath's of Distinction is an outstanding company because it provides high quality products at a very competitive price, and because they are very customer oriented. It was an absolute pleasure working with Tesh. He understands, appreciates and lives customer service. He cares so much that he takes it upon himself to make follow-up phone calls to make certain that there is complete clarity regarding product features and service standards. I'm retired after 30+ years in the consumer packaged goods industry. I wish that all of my representatives were as knowledgeable, responsive and concerned as Tesh. Finally, the outstanding air-jetted claw foot tub package that I purchased was expertly packaged and delivered without any problems. Do yourself a favor and call Tesh at Bath of Distinctions to buy your great tub. You will be very happy that you did. Mike V, New Jersey February 2015 This was the easiest online transaction we have ever made. The tub and hardware were really top quality and our plumber said installation was a breeze. We love the air bubble feature in our tub, it feels really cool. We would and have highly recommend Baths of distinction to any of our friends. Elizabeth, Sacramento CA February 2015 From the moment we placed an order for a tub, faucet and shower surround five years ago, to this weekend, when we were asking for some support on a portion of this system, I have been a huge fan of Baths Of Distinction. Amazing customer service -- seamless, quick, positive, and generous. They offer outstanding products and selection. And superb quality. Our acrylic slipper tub and antique-looking faucet/surround is highly complimented. We've enjoyed having them and if we replace/install any other fixtures in our home, we will be contacting BoD without a doubt. Their selection is gorgeous, and now that we know how well they hold up, and how well backed they are by the company's service, there is no doubt in my mind that I will recommend this company as well as being loyal to them. Hassle-free shipping to Canada is an added bonus. MC, Toronto February 2015 We purchased a custom claw foot tub with a brushed nickle wall mounted fixture, brushed nickle claw feet, and two vanity fixtures that match the tub hardware. The entire experience was outstanding. They were able to coordinate delivery of the tub and hardware with our hectic bathroom remodeling schedule, and their commitment to customer service is superb! We would not hesitate to use them again and would definitely recommend them. Anne, Charlotte NC February 2015 We purchased a tub and hardware from Tubs of Distinction end of 2014. 'CARAFA' 54" CoreAcryl WHITE Swedish Slipper Pedestal Tub plus Fittings in Chrome. It is a very elegant piece, and the hardware is stunning. The whole process with Tubs of Distinction went flawlessly, and the tub is a definite upgrade to our master bath. Robert, Tampa Fl January 2015 It was exactly what I had hoped it would be! It was shipped very quickly as well and arrived in perfect shape. Rebecca, Washington DC January 2015 Bathtub was better than expected. Gorgeous! Seller was in constant contact with all the information I would need for a smooth delivery. I would purchase from Houzz and this seller again. Wonderful experience. RS, Seattle, WA January 2015 I was the contractor on a custom-home remodel of a historic home in Georgia. I purchased the 73" pedestal tub, tub faucet and drain hardware, and two sink faucets from Baths of Distinction, as specified by the architect and designer. In a world where I literally dealt with 100's of suppliers and contractors, these guys stood out. They delivered what they said they would, when they said they would. Everything arrived in perfect condition, installed with ease, and the owners are extremely satisfied with the products. JH, St Cloud, Fl December 2014 We received the tub last Tuesday, it was perfect. We were a little worried about the installation as we had read on some websites that clawfoot tubs can be difficult to install, but our plumber was in and out in under three hours. I had a bath that night and have used the tub three times since, it is so comfortable. We found the photos of the people in the tubs on the Baths of Distinction website to be very helpful in making our decision. I am 6'1" and my husband is 6'3" and we chose the single slipper tub that is 73" long, Both of us can stretch out perfectly. While we thought the quality would be good, the tub and faucet quality were even better than we had expected . Best regards Donna, Asheville, NC December 2014 I am a designer and an associate told me about Baths of Distinction. My client was looking for a freestanding tub with a not too modern and not too vintage appearance. After discussing with my client, we settled on the French Bateau 67" pedestal and we added air jets and an aged chrome finish. My client loves this tub. The aged chrome is a really interesting finish, not too bright, just perfect and looks like metal. The air jetting was easy to connect up to and gives a nice bubble action. Overall, everyone concerned is very pleased with this purchase. Laura, Chicago, IL December 2014 The instructions were not clear as to how to attach to drain. An extra nut was included that was not needed - this confused my plumber. Needed rough in info to be spelled out. I was able to reach the sales and head tech guy quickly to resolve all questions. This was sometimes after work hours. I am very grateful for their quick response and direction! My client is very happy with the end result! Thank you!!! Claire, Austin TX November 2014 Our tubs arrived and both were very well packaged and damage free. Our plumber even remarked on the great quality and felt that the price was much better than he could have got from any other supplier with similar quality. They have made our bathrooms look sumptuous. All the people we dealt with at Baths of Distinction were very friendly and efficient. Thank you. Jennifer, Cedar Rapids IA November 2014 We looked everywhere for the best deals but were a little worried about buying some of the cheaper tub packages we saw online. Baths of Distinction prices were not the lowest but we are so pleased we went with them. Our new tub and faucet we just installed is really fantastic. The quality is much better than we saw in the local stores, we are very happy. Conrad J, Los Angeles, CA November 2014 I was concerned about ordering a big ticket item like this without seeing it or making sure it was going to be big enough but all my worries were for naught. The tub is beautiful, it arrived in great condition and I can't wait until it's installed so I can really enjoy it. Teri A, Lake Oswego, OR October 2014 HLDBL59SHPK 59" Hotel Collection Double Ended Clawfoot Tub and Shower Package. Picked this tub on the internet mostly based on reviews. It arrived in perfect condition and well crated. The best surprise is the tub/shower fixture; it is heavy, beautiful and resembles the high priced European fixtures. All was as represented or better. June, Whitesboro, TX October 2014 I was very nervous about buying a bathtub without seeing and feeling it, but there weren't any reasonable priced ones in my town so I took the risk. It was packaged like Fort Knox, and arrived in perfect condition. The acrylic is very thick, and it feels well made - not cheap at all. It is going to make a beautiful centerpiece to my new bathroom. Krista, Albuquerque, NM October 2014 Love! Love! Love my new clawfoot bathtub!! I really enjoy my long soaking baths. Very relaxing and it's also a beautiful tub! Very good quality! Good price! Debbie, Bristol VA October 2014 You should get after FedEx the box was crushed badly even the delivery driver was shocked fortunately there was no damage to the tub. The bolts that hold on the clawfeet should have been 1/4 inch longer I was just able to get them started 3 with flat and lock washers one with only lock-washer. Disappointed that no drain stop chain was included. Otherwise very happy with the product and delivery time. Thomas, Elbridge NY Note from BOD - It was our pleasure to send a chain as soon as we knew he wanted one. We are looking into the foot issue as we have never previously encountered a problem. We do have problems from time to time with FedEx damage (like every other shipper, they can sometimes get things wrong), just glad your tub was undamaged, we appreciate you taking the time to notify us. September 2014 HLBT73FPK - 73" x 29.5" x 28.1" high Hotel Collection. What a beautiful tub! We love the way it looks and feels! My husband is over 6 foot and wanted a larger tub....we found the perfect fit! Emeline, New Paltz, NY September 2014 Excellent customer service. Not only do I love the product I received (double slipper pedestal tub), but the customer service was awesome. The first tub actually arrived with shipping damage, so I noted that on the receipt - yet the shipping company scratched out my notes and marked the shipment as accepted! I couldn't believe it! I happened to take a photo of the receipt before I gave it to the driver, so Baths of Distinction was able to correct the situation and they shipped me a new tub very quickly at no cost to me. Really appreciate it! Lacy, Dallas TX September 2014 What a great experience. We were a little nervous ordering online but Baths of Distinction were really nice people to work with. My plumber was raving about the tub quality and the fittings, he loved them as mush as we did. We have recommended Baths of Distinction to our friends, thank you again for everything. Linda S, Lexington KY August 2014 I Highly recommend Baths of Distinction. Their website was so easy to use. I loved how they used models of various heights to give me an idea of how I would fit in different sized tubs. Brilliant idea guys! The custom color we chose for our tub was from a limited edition paint swatch we found. I figured we would have to mail out the swatch and they'd do their best to match it. Nope. All I had to do was give them the name of the paint company and the swatch number and some how they found it. The tub arrived in perfect condition. All of the required documentation and specifications for installation were easily found. All of my questions were answered promptly by their professional staff. Just a great experience from start to finish. Brian, Wilmington, NC August 2014 We could not be happier. The tub arrived very well packaged and both it and the faucet are much better quality than we had hoped for. We visited some high end stores locally before deciding to buy from Baths of Distinction and the quality is as good as we saw anywhere else. Great prices and top class service. Thank you. Sylvester, New York, NY August 2014 We ordered a bateau pedestal tub and fixtures from Bathtubs of Distinction for our master bath renovation. When we received the tub there was a small chip in the pedestal. I called customer service and after sending them a photo of the damage they sent a new pedestal right out to me. The initial tub shipment only took two weeks and the replacement pedestal took less than a week to arrive. Wonderful customer service and a beautiful product, I highly recommend them! JK, Las Vegas, NV August 2014 Baths of Distinction was a wonderful experience. We called with questions several times before ordering and a few times since receiving (after we made an installation mistake) our claw-foot tub and wall mounted faucet. Everyone we spoke with was courteous, friendly, and knowledgeable. After our mistake, customer service helped expedite our order and even sent my call to a more knowledgeable staff member to help me more. The tub arrived on time and in excellent condition and we love it! The quality well exceeds the price and the service has been priceless. I truly felt they have pride in their product. Mary, New Orleans, LA July 2014 We have tackled many remodel projects over the years and dealt with many companys and situations. This company is professional, reasonable, and customer service is spot on! I have recommended them to my friends and family, and will continue to do so. They are at the top of our list for our next remodel! Thank you! Anon July 2014 Beautiful tub and fixturesI love this tub - it is elegant and comfortable...and is a great price! Deborah, Seaside CA July 2014 Beautiful Tub. Thank you so much! We have completed our bath, the tub looks fantastic and it is comfortable too! Allison, Overland Park KS June 2014 Tub was delivered quickly, well packed, and in perfect condition. I was very pleased with the quality of the tub as well as the fixtures. Everything went together as planned and the tub looks fantastic! Beautiful centerpiece for our newly renovated master bath. Vincent, Pleasanton CA July 2014 I was a little worried by ordering such a large product online. But it arrived packaged great. It was in perfect condition!! The tub looks great in a new bathroom. I couldn't be happier!! Vickie, East Bend NC June 2014 My new air jetted tub has arrived and it is gorgeous! The shape, the depth, the quality of the material couldn't be any better. It's a bit scary buying online, but Baths of Distinction made the experience exceptional! We are so excited to have such a well-made tub become part of our master bathroom remodel. P Brewton, New York NY June 2014 Couldn't be happier with the tub and fixtures supplied by BOD. Tub (59" Hotel Collection Bateau Double Slipper) came very well packed in only about one week (I'm in CA, they're in FL). Parts were clearly labelled along with envelope containing printed assembly instructions. It was obvious they care about their customers. Tub looks great, has a sturdy base, and great style. The Victorian fixtures and riser pipes look wonderful. I was hesitant about acrylic tubs and mail ordering such a large item sight unseen. I'm very pleased in all regards. I highly recommend this vendor. J V, CA June 2014 We received the slipper air tub and hardware in great condition . Fed X delivered it as requested. The driver was exceptional in assisting us to secure and check the contents as you recommended. It is as beautiful as advertised. Due to some unfinished tile work, we have not connected the tub hardware . Hope to complete it soon . Thanks, Bob and Kay in Santa Rosa, CA May 2014 Exceptional service and great tub style. We couldn't be happier with our new tub, it has surpassed our expectations. Really top quality, not just the tub but the faucet as well. We are very pleased and would recommend Baths of Distinction to anyone looking for a great bathtub. Karen, Nassau Bahamas May 2014 Great tub. Everything was great. The tub was as advertised. My husband is 6'5" and he even fits in the tub. EK, Indianapolis IN May 2014 Love my tub! This bathtub was a perfect touch to my remodeled bathroom. I especially love the handheld shower head, the large size of the tub and my British drain! No regrets with this purchase. Julia, Dallas TX May 2014 Great tub and service. I've never ordered anything like this online so was a little worried about doing so. It arrived very quickly and when it was found that some of the wrong parts were sent the correct ones were shipped. They also spoke with my installer and helped him get through his installation questions. Barbara, Melbourne FL May 2014 We purchased a beautiful aged chrome French bateau tub package from Baths of Distinction and it is absolutely amazing looking. Everyone who sees it thinks it is metal and they all love it. Tub and fittings are top class. We could not be more pleased and would recommend Baths of Distinction to anyone. Jennifer, Dallas TX April 2014 WOW! gorgeous tub. After doing an extensive amount of searching and research on clawfoot tubs for our renovation I'm so happy I found Baths of Distinction. We needed a smaller tub (plus my wife and I are not tall people) and it was challenging. The pricing was the best I could find and it came shipped perfectly. Bill was EXTREMELY helpful in working with us on all of the options and was responsive too. I think without him I probably would have paid more and bough locally but knowing I was talking to a legit owner and his great customer service was the deal clincher. Thanks Bill! Brandon, Birmingham MI April 2014 Bill Hamilton at Baths of Distinction was very helpful, and quickly sent us out extra parts that we needed. Great customer service! Kristin, Charlotte NC April 2014
Just wanted to tell you that it was a pleasure working with you. Your
customer service was superb. I am very satisfied and would not hesitate
recommending Baths of Distinction to my friends, family and clients. Thank you
again. I have attached two photos of the beautiful bathtub in the newly
renovated bathroom.
Linda, Woodcliff Lake NJ March 2014 We received the tub very fast and could not be more pleased. JK, Miami FL March 2014 Would have been Excellent rating but due to shipment delay - we rated the purchase as good. The company was excellent as far as customer relations, selection, packaging. Would recommend BOD and would purchase from them again. Mark, North West VA March 2014 The quality of the tub is top notch. It was delivered in a wood crate. Perfect condition, one part was wrong but they dispatched the correct piece right away. The tub is very solid and not cheap and hollow sounding like so many we had looked at locally. Brett, Lubbock TX March 2014 Must say that we have been extremely pleased with the lovely tub and the wonderful customer service we have received. The shipment arrived in perfect shape in a timely manner, and the installation information sent to us was just what was needed for a great experience. Thanks again for helping make our dream bathroom a reality! Martin, Nashville TN February 2014 Arrived on time and in perfect condition. Rosemarie, Pendergrass GA February 2014 Sadly, not installed yet. Very happy with delivery and product quality. Love finish on orb Victoriana faucet. Tub is of a nice weight and has a near perfect finish. Will further review when fully installed. John, Port Jefferson NY February 2014 Just moved into my new house I had built and can't wait to soak in my tub every night (except when I have to wash my hair!). Great quality, fast shipping. Would recommend (and I have already) to anyone. I own a plumbing company and intend to recommend customers to your website. AN, Pensacola FL January 2014 Excellent tub and style at the right price. Luke, Gladston NJ January 2014 We build custom houses and are always looking for unique and quality items that we can incorporate into our houses; this tub fits the bill. Faucet offset fittings were missing in box. Called customer service and they were shipped out immediately. The quality and finish of the tub are as good if not better than anything out there. We will incorporate Baths of distinction products into our future houses. Skip, Madisonville LA January 2014 We were reluctant to order a tub online without first having tried it. However, we are so happy now that we choose our beautiful bateau tub, it is so great looking in our new bathroom and it is really comfortable for bathing in. Our builder was also really impressed and has already purchased a tub for another job from Baths of Distinction. I would highly recommend this company. Jonathan, Los Angeles, CA December 2013 This tub has far exceeded my expectations. It is so big and beautiful. No problems with the installation either per my hubby. Cathy, Galena MO December 2013 I was a little hesitant to order such a large item online, but it arrived in perfect shape and was just as I had hoped. My only warning is to make sure you have enough clearance from any walls. I thought I would have more space behind the tub to easily clean behind it, but it's a little tighter than I would like, not a fault of the tub at all, just keep that in mind while space planning. Cathryn, Seattle WA December 2013 We love this tub! It is not only unique to look at but it is well made, very roomy and easy to clean. Do not hesitate to get this tub, you will love it! M. Ryan. Poughkeepsie, NY November 2013
Thanks so much to everyone at Baths of Distinction! I'm
attaching a photo of our Hotel Collection single slipper pedestal tub and
Edwardian wall mounted faucet, the "focal point" of our master bathroom remodel
which was completed this past January. Finding just the right tub was so
important to me that I spent quite a bit of time researching and considering
various options. How pleased I was to find the quality and style I wanted at
such a reasonable price!
Here are just a few of the reasons that I highly recommend Baths of
Distinction:
Customer service over the phone was exceptionally accessible and
helpful
Good practical advice on product selection
Valuable guidance and technical support to our contractors at the
time of installation
Speedy shipment of some additional necessary parts
Fed Ex delivery driver commented that he had never seen a tub so
well packaged and protected and, in fact,
everything was in perfect condition
Our satisfaction and appreciation for your business continues as we enjoy
our beautiful tub! Thanks so much!
Wendy, Avon Lake, Ohio
November 2013 Well made and beautiful. I hadn't heard of this company before, but they were great! The first shipper bludgeoned the tub with a fork lift, and they priority shipped another one out. I called them before to work out the specs and they were right on- so installation was a breeze. The 3-speed jets work great, a bit noisy, but jetted tubs are noisy too, and these are self cleaning. Expensive, but highly recommended. Michael, Pomfret Center CT November 2013 The tub looks simply awesome! I use it every single day and have had SO MANY compliments on it! There will be a framed stained glass window over the big window, once I get to it as well. My wall color looks perfect with the tub, and I couldn't be happier! Thanks so much! Laura, Jackson TN November 2013 The tub is wonderful!!! Got it installed and used it for the first time yesterday! I'm so happy with it! Thanks for your help with my order! Sincerely, Linda, Trail OR October 2013 We build custom houses and are always looking for unique and quality items that we can incorporate into our houses; this tub fits the bill. Faucet offset fittings were missing in box. Called customer service and they were shipped out immediately. The quality and finish of the tub are as good if not better than anything out there. We will incorporate Baths of distinction products into our future houses. Skip, Madisonville LA October 2013 Sadly, not installed yet. Very happy with delivery and product quality. Love finish on orb victoriana faucet. Tub is of a nice weight and has a near perfect finish. Will further review when fully installed. John, Port Jefferson NY October 2013 Excellent tub and style at the right price. Luke, Gladstone NJ October 2013 Just moved into my new house I had built and can't wait to soak in my tub every night (except when I have to wash my hair!). Great quality, fast shipping. Would recommend (and I have already) to anyone. I own a plumbing company and intend to recommend customers to your website. M, Pensacola Fl September 2013 This tub has far exceeded my expectations. It is so big and beautiful. No problems with the installation either per my hubby. Cathy, Galena MO September 2013 I was a little hesitant to order such a large item online, but it arrived in perfect shape and was just as I had hoped. My only warning is to make sure you have enough clearance from any walls. I thought I would have more space behind the tub to easily clean behind it, but it's a little tighter than I would like, not a fault of the tub at all, just keep that in mind while space planning. Cathryn, Seattle WA September 2013 We love this tub! It is not only unique to look at but it is well made, very roomy and easy to clean. Do not hesitate to get this tub, you will love it! M. Ryan, Poughkeepsie , NY August 2013 My order came very quickly and in great condition. I had a very good experience! Susan, Garner NC August 2013 Quality of all materials is excellent. Tub wall is thick and retains water temp well. Fixtures are well made and substantial. Great value for the price. Stanley, Nashville TN August 2013 Great tub, amazing price. Tub arrived in perfect condition, well packed and padded in a crate. Delivery and installation was a breeze, and the tub looks GORGEOUS. Amazing value, great product, and best price around. My only struggle was to find rough-in specs on the website to give my plumber, but a quick call to customer service got me the info I needed (wish I saved myself the hassle and called sooner). Cathy, Fairfield CT July 2013 Really happy with this tub. Customer service was great. Tub is beautiful, fixtures are great, and shipping was perfect. Katherine, Houston TX July 2013 This is most comfortable for two people... So elegant and I always get comments about how unique it is! Wonderful company to work with. If I ever need another tub I will definitely use this company again. Shipping was wonderful without any hassle. Also merchandise was wrapped securely! David, Ocean Isle Beach SC July 2013 We love our tub!!! We were sent the wrong size pedestal 3 different times. In the end we received the correct pedestal and are very pleased with our new tub. Jerrold, Brooklyn Park MD July 2013 Great Purchase! Tub is beautiful, delivery was great, customer service was fantastic!!. Mary, Tigard OR June 2013 This is a great tub, everything shipped and was installed easily by my plumbing professional. We've had many many compliments. One note of caution though, the beautiful chrome hardware needs to be insulated or some form of heat protection. The hot water side becomes white hot and will scorch anyone who accidentally touches it. This doesn't work well with small children who are touching and grabbing and is somewhat dangerous. Jon, Lubbock TX June 2013 Beautiful tub. I would not hesitate to recommend Baths of Distinction to anyone shopping for a beautiful quality tub at a great price! I spent a lot of time searching online and locally for a pedestal tub, and I kept coming back to this one. The price and service and delivery were exceptional and the tub is gorgeous! Karen OH June 2013 We love our tub! It is so beautiful! Linda, Germantown TN June 2013 We are very pleased with our tub. It was shipped and packaged with care and arrived in excellent condition. Stuart, Falls of Rough KY June 2013 Better than expected! Just getting ready to install. I read reviews, so I was expecting something good, but this tub and faucet far exceeded expectations! Very heavy and solid. I can't wait to see the finished product. James, Irving NY June 2013 This is the second tub package we've purchased from here. Aside from the beautiful tub and fixtures, the customer service is incredible. The second tub was discovered to be cracked where the drain hole is which most likely occurred during shipping. When I called to find out what can be done, BOD provided a no hassle resolution to have a new tub shipped out the next day. I will definitely order from here again and recommend this company to anyone looking for a quality product and great company to deal with. AN, Clifton VA June 2013 An unexpected "out-of-stock" situation resulted in an express FedEx delivery service to Canada. Buying was easy. Communications were clear and timely. Shipment packaging was unbelievably secure. Installation was a breeze. Installation was a breeze. It now sits in it's final resting place - and it is stunning!!! I searched for a quality tub for several months locally here in Canada. No one had the quality and pricing that I found at Baths of Distinction. You have an Ambassador in me. Thank you. Brian, Lindsay ON May 2013 The quality of our new tub and faucet is superb! We were hesitant to buy something sight unseen, but "Baths of Distinction" photos and descriptions are right on! Michelle, Apex NC May 2013 The tub arrived in great condition. When we set it up, we noticed that we were missing the shower enclosure. I emailed customer service - they were extremely responsive and we had our enclosure in a few days. Everything looks fantastic and the installation seemed quite straight forward. We are very happy with our tub, and we look forward to having it for years to come! E West, Carbondale IL May 2013 I was hesitant to order a tub online, but we had to have a smaller pedestal tub for a rather small space and this one is perfect. I love the way it looks, it's very comfortable, and the faucet really makes it elegant. The price was also so reasonable compared to other places we looked. Thank you so much! AJR, Richmond VA May 2013 Very Pleased with the clawfoot tub! Wife loves it, it's hard to keep her out of it. Great product, thank you. Johnny, Summerville SC April 2013 I LOVE MY TUB! I was so nervous buying sight unseen! I will tell everyone about Baths of Distinction! Just thought I would let you know! Michelle, Apex NC April 2013 I received my beautiful Classic tub yesterday. Everything was delivered to perfection and on time. The Fed Ex delivery man was very helpful and even helped carry it up inside my house... he didn't have to do this but he actually offered to help due to all of the stairs to get up to my house. He mentioned that he has delivered many other clawfoot tubs from other companies arriving cracked, but that this one (Bath of Distinction) packaged everything very well. I opened all of the fixtures and they are all superior quality. Glad I chose the brushed nickel! My install/ new bathroom remodel is not scheduled until first week of June (sigh), so, i will send photos as soon as it's completed! Will also call if my plumber has any install questions. Thanks for everything! Wish there were more companies like yours around! Jenny, Dallas TX April 2013 Thanks so much we received the shipment. Customer service has been AWESOME!!!! Leeanne, Hamilton, Ontario April 2013 After many weeks spent researching claw foot tubs at numerous websites and stores, and speaking with representatives of many of these merchants, we decided to purchase a 73" tub from Baths of Distinction. What a brilliant decision! James and the rest of the staff were professional, extraordinarily personable and ALWAYS helpful. Whether it was ensuring that multiple variations of the order were right, adding matching sink faucets, swapping out a larger tub for a smaller tub and arranging for the shipment of the smaller tub back to Baths of Distinction, or last minute pre-installation overnight shipping of a misplaced item, the entire organization was terrific. AND THE TUB AND FIXTURES ARE AMAZING! Great prices too. If you are fortunate enough to be reading this before you purchase, quit spending any more time elsewhere and do business with this great organization. You won't regret it. Ira, Franklin Lakes, NJ March 2013 Dear Baths of Distinction our tub has arrived and is soooo beautiful it arrived packaged so well we were very impressed in the care you had taken to get it to us unharmed, the delivery guy was even impressed, he said he had delivered lots of tubs and never seen on so well packaged, we do not have it in the remodeled bathroom quite yet just because we are not quite ready for it, I have been out to see it and touch it every day since delivery I can't get over how happy I am with it, I was so worried from sight unseen, but am more than pleased. I hope to soon be able to enjoy many of luxury baths in it soon. We are so very pleased with the quality of your product and plan on making sure everyone we know knows how much we love it and your company. I called prior to ordering it in concern with the color of the oil rubbed bronze because I didn't want the majority of the bronze showing thru like I have seen from some other companies and James reassured me he would make it right. We are so grateful and pleased. It's so beautiful I cannot get over it. Thank you so much, I plan on sending and referring you any business I can. Rick and Cheryl, Hastings, MI March 2013 We just had our beautiful tub delivered yesterday. The delivery person (Fedex) was amazed at how well the tub was packaged for shipment. Our tub won't be installed for a few more weeks, but It will look beautiful. It would be my pleasure to recommend your company to a few of our friends that are also starting their bathroom renovations. Thanks for a beautiful product. Cindy and Sam, Hainesport NJ March 2013 My tub is beautiful and the centerpiece of the master bath. I am pleased with the quality as well as the appearance . You will receive additional sales as friends are asking , where did you find that tub. Susan, Atlanta GA March 2013 Tub arrived today and it was in perfect condition. Very impressed with the quality of the packing. The boxes included with it also appear to be in perfect shape. Thanks again. JT, Redding, CT March 2013 Hello Baths of Distinction. Oh, how I love my tub! The only thing I love more than my new tub is the incredible service that came with the tub. We remodeled our master bath and ordered one of the hotel collection tubs and the exposed piping shower heads for our new shower. The tub I ordered was back ordered and they promptly contacted us and even provided an upgraded tub at no additional charge to keep us on track with the project. We had a slight leak after installation of the freestanding faucet and my husband attempted to fix it - scratched a piece of pipe - and Baths of Distinction provided a replacement quickly and at no charge! What?! Where do you get that kind of service these days? I researched tubs and faucets for months prior to starting our project and never found a comparable product at your prices. The stellar service was simply a lucky break. :) My husband and I rave about Baths of Distinction to everyone we know in the remodel or home building phase. Pictures of the final project coming. Thank you again! Cass, Lakewood, CO March 2013 We purchased a tub from Baths of Distinction and to our disappointment it arrived damaged at no fault of the supplier. Within two days a new tub was shipped out, no questions asked. After receiving our second tub we were extremely pleased with the product. The finish on this tub was flawless. I have also seen other claw tubs that were 1/4 the weight of this one at a similar price. My wife says it holds the heat well and she enjoys it a lot. Our plumber also praised the quality of the faucets stating that he had installed a number of these type of units and this was the best one to date. We are from Canada so we were concerned about the additional costs at customs. This supplier took care of all those details and the initial cost had not changed. I would highly recommend Baths of Distinction to anyone due to the quality of the product and the service they provide. Dave, Alberta, Canada February 2013 We are very happy with this product. It is truly a great tub to soak in. Findlay OH February 2013 I live in a house built in 1906, and wanted to redo the bathroom so that it offered an Edwardian feel with up to date fixtures. I got that and more with your products, every one of which is solidly made, beautifully designed, and an absolute pleasure to use. Even my plumber was impressed and he has worked on a number of similar renovations. The tub is so comfortable and holds heat very well. I am a very happy customer! Beatrice, Guelph ON, Canada February 2013 I love the tub. It meets all our expectations, and more. The air provides an incredible massage, and relaxes tired muscles. The service was excellent, the staff very friendly and helpful. I did a lot of research and this was the best quality and price in North America. Coming cross border, the tub arrived in record time. Thank you so much for everything you did to make this renovation happen smoothly and efficiently. Dianne, Listowel ON, Canada February 2013 Excellent customer service! Quick shipping! Friendly staff! Exceeded my "picky" expectations! Thank you! I will be back again soon! Robert, Springfield MO February 2013 Everything was wonderful. we were very impressed with the delivery to the opening...no scratches, dents, or issues! Tina, Red Wing MN February 2013 Delivery was quick and product was crated well. Due to remodeling crews was not installed immediately. Once it was put together and in my remodeled bathroom. Beautiful. I love it. Nancy C, San Angelo TX January 2013 I don't think it would be possible to be any happier with any other bath tub. An acrylic claw foot tub was a dream for my 100 year old home as I remodeled it. I looked everywhere and on every website for months trying to pick one that was large enough to be comfortable and enjoy, yet was in my budget. This tub met both requirements. I admit I was nervous to order something this expensive online and worried about what condition it would be in when it arrived. I shouldn't have worried! It was packed very well and came in perfect condition. The driver was very patient as I unpacked it before I let him leave. Thank you so much for making the process so easy and wonderful. I highly recommend both you and your product. I will be ordering from you again when I redo my second bath. Donna, LaFontaine IN January 2013 I am really enjoying this tub. I ordered polished nickel feet and white was sent. When I told them, right away, they sent chrome, and finally polished nickel. When I needed extra support rods, they sent them quickly, at no charge. Great company to do business with. Evelyn, Huntington Beach, CA January 2013 the acrylic was extra thick. you couldn't tell it was not cast iron. the pain color we chose came out beautifully. the fixtures feel premium. overall the product came as expected. My minor gripe was the claw foot legs weren't flush with the tub itself, but other than that it's great. we'll see how it holds up over time. M Huzarsky, Brooklyn NY January 2013 The beautiful bathtub did take a little longer to get here than I planned maybe a week longer, but once it arrived it was perfect, my installers said that there was a fitting they had to go get one little part for but they new what they were doing and the tub is in and works great, I especially like the way you showed us with the human models on how to choose the fit with regards to your personal height, I would have chose the wrong size, this is important please be sure you look at the pictures for sizing and know that the models waring white means a good fit if they are in black that means to short for comfort. I love my tub its relaxing and everyone comments how beautiful it looks. SC, Lake Havaus City AZ January 2013 Great way to shop and I got great service as well. The tub shipped and arrived as noted on the website. I needed a replacement part and it came right away. I'm very happy with the experience and the tub. Shirley T, Irving TX Dec 2012 “ I just completed my first remodel project using a tub and valves from Baths of Distinction. Their service has been exceptional, including sending us a needed part at no charge to ourselves, even though we created the problem. The tub was very well packaged for shipment. We are pleased with the quality, the pricing, but most importantly the service these good folks have supplied. It was easier dealing with them over the Internet, than working with my local plumbing supply house. I will ask my homeowners to consider them on any of my future remodels or custom homes. Thank you James. You have a Great Team! David M. Putnam, President, Stone Aspen Custom Homes, Castle Rock, CO.” Dec 2012 There is nothing more satisfying than making a purchase from a company like Baths Of Distinction. The product is top quality in every respect. The service is unbeatable. The support after the sale is the kind that every retailer would like you to think they provide but few actually deliver. We are very proud of the tub and hardware we received and found absolutely no flaws in the ordering, delivery, installation or support that was provided. I'm not the type to give high recommendations or even respond to many reviews of products but this was one of the most rewarding purchases I've made. Thank you Baths of Distinction team. Their knowledge of the products and after sale support were the icing on the cake. Patricia, Manchester, TN Dec 2012 Our Tub...Love this tub. Won't be connected for a few more months. Home building while holding down a full time job goes slow. This tub was delivered in a very timely manner with all parts included. The price was phenomenal for quality and great looks. Once it is up and running I will forward a couple of photos. Thank you to all who put this tub together and shipped it to us. All of your efforts are appreciated. Bill and Laurie, Taylor, BC, Canada Dec 2012 Baths of distinction is a pleasure to work with. Helpful with any question we had. Barabra, Beaverton, OR Dec 2012 We had a wonderful experience with Baths of Distinction. The tub was exactly what we wanted, and everything looks fantastic. The shipping process was easy and damage free. I would definitely recommend Baths of Distinctions and its products to anyone. Jennafer, Royse City, TX Dec 2012 Just remodelled and the tub looks great in the new bathroom. Was missing the valves from my order but they shipped them overnight. Great service! Mark, Port Deposit MD Nov 2012 Our Remodeling Contractor was skeptical about an online purchase, but after installation he wanted web site info. Arlon, New Braufels, TX Nov 2012 Love my new tub! It looks so elegant and I have had many great comments from others on it as well. I highly recommend it as well as your company. It was delivered right on time and with no problems whatsoever. Tammie, Europa, MS Nov 2012 Love it!! I am very happy with my new tub. Service was great and delivery was right on time. No problems whatsoever. I would recommend Baths of Distinction to anyone that is wanting a great quality product! Anon, Greencastle IN Nov 2012 This company is fabulous! I had wonderful service and a very quick turnaround. I was amazed at how beautiful the feet were for the tub. Also amazing is how much those toosties weigh! I highly recommend this product and company. Shannon R, Regina, SK, Canada Nov 2012 I am a plumber by trade and This is the third tub ordered and ordering tubs online is not what I would have recommend before I found Baths of Distinction, they answer any and all questions you may have, ship products fast and complete, all three of the customers that I have installed the tubs and faucets for are very happy with them, Thanks again Dan Swanson, Hamburg MN Nov 2012 'Finally have a moment to thank you, once again, for superior service and products. The contractors were so impressed with the air jet tub, especially the function for cleaning out the jets a half hour after using the tub. The technical information, provided by the web site, made prep for installation very easy - the project went very well.I have told many friends and family about Baths of Distinction. I would never hesitate to recommend it to anyone. You're the best!! June, Woodbury, MN Nov 2012 Thank you so much for your help and wonderful product for our bathroom remodel project. We are very happy with the results and appreciate all your hard work for us. Attached are a couple of pictures of the finished bathroom...WE LOVE IT... Steve and Marsha, Tampa, Fl Oct 2012 Perfect for custom builders. Your product & service is the perfect combination for us as a custom home builder who wants a distinctive look at a modest cost. Our buyers love their tubs. Cory Olsen, E Builders Homes, Lehi, UT Oct 2012 I am a plumber by trade and This is the third tub ordered and ordering tubs online is not what I would have recommend before I found Baths of Distinction, they answer any and all questions you may have, ship products fast and complete, all three of the customers that I have installed the tubs and faucets for are very happy with them, Thanks again Dan Swanson, Hamburg, MN Oct 2012 B&B PLUMBING ORDERED A NICE SLIPPER TUB AND WAS VERY PLEASED WITH THE PRODUCT AND WOULD ORDER AGAIN. AFTER OUR COMPANY INSTALLED THE TUB WE NOTICED THAT SOME PIECES WHERE MISSING. I CALLED THE COMPANY AND OVER NIGHT I HAD THE PRODUCTS NEEDED. I WOULD ORDER AGAIN WITHOUT HESITATION. THUMBS UP AND FIVE STARS TO YOU. BRAD, B&B PLUMBING,ATWATER, CA Oct 2012 Nice product, great service, excellent price. Overall, we were very satisfied with the quality of the product and level of service from your helpful staff. The tub and accessories arrived in perfect condition by the date promised. It looks great in our completely remodeled master bathroom and, unlike the antiquated jetted tub it replaced, the new one retains heat very well. Dale, Reno NV Oct 2012 Very happy with my new tub. I was a bit hesitant purchasing a bathtub online, sight unseen. However, the tub arrived in perfect condition, was exactly what I ordered and am thrilled with it. Barbara, San Diego CA Oct 2012 Great service and products Charlie, Doerun, GA Sept 17, 2012 Just a quick note. I did receive the bathtub and am TOTALLY PLEASED. it looks great and is a beautiful addition to the bathroom. I LOVE it. The faucet is fabulous also. Thanks again for a super product. Katie, Chehalis, WA Sept 4, 2012 I decided to put my own tub in without a plumber. I couldn't have managed without Baths of Distnction. Some parts were more difficult than I had thought and they talked me through them and made it easy. It looks great, my wife is very proud of me and we both love our new tub. A BIG thank you. Overland Park, KS August 17, 2012 All the way to England and arrived in perfect condition. Excellent service and product. Rayne, London SW1, England August 8, 2012 We have just finished our new bath and shower installation and it is just beautiful. I had my first soak last night and the tub was so comfortable I fell asleep for almost 5 minutes. Outstanding service from Baths of Distinction, I've already recommended you to many of my friends. Ina, Nashville, TN WI July 25, 2012 As always, customer service above and beyond. If you folks ever want me to write a testimonial for your company, just let me know. I'd be happy to do so. Robert, Waukesha, WI July 18, 2012 I was in the process of remodeling my familys historic 1910 Victorian-style home in a remote part of west Texas. After researching several clawfoot tub vendors, I ordered a Hotel Collection Single Slipper Clawfoot Tub & Faucet Pack from Baths of Distinction. Besides the best value, the quality of the tub was a big part of restoring the home to its original look and feel. Baths of Distinction provided a tub and supporting faucet that fit the bill perfectly. But their support did not stop at delivery. Because the work was being done in a rural community with limited professional resources, meaning no plumbers or licensed carpenters, I had to rely on Baths of Distinction for installation assistance as well as follow-up on items I neglected to order to make the restoration accurate. James with Baths of Distinction provided quick and friendly service and advice, and was instrumental in making this part of the whole remodel a success, resulting in a remarkable bathroom restoration in a historic home. I will return to Baths of Distinction for my future needs.! Bill, El Paso, TX July 12, 2012 Many companies offer good customer services, Baths of Distinction celebrates it! I called three years after my original purchase to order a replacement part and received immediate, friendly and fast support. The new part was sent that very day and I was left feeling that the people really cared about me! This is customer service at it's very best! ! Paul, Rockingham, NH July 6, 2012 The gang at Baths of Distinction were lifesavers. In the process of redoing my bathroom, I (ignorantly) left the plumbing rough-in the same as the old bathroom. When my plumber arrived he informed me that the rough in was wrong for the supply lines I had planned to use and, since I was using rigid supply lines for my claw foot tub, the only way to fix the problem was to tear out the floor tiles around the supply lines and redo them. Of course the floor tiles were marble (and an absolute pain to cut holes in) and I had tiled the wall above so that would have to be redone as well. This is were Baths of Distinction came to the rescue. While flexible supply lines were an obvious solution, I couldn't find them in oil rubbed bronze. However, Baths of Distinction was able to put an oil rubbed bronze finish on a standard set of flexible lines. They worked like a charm and they look great....and he sent them to me for FREE! Absolutely amazing. I'd recommend Baths of Distinction to anyone. Thanks! Todd, Waltham, MA June 28, 2012 Several months ago, my husband and I discovered a water leak in our master suite that also affected our kitchen. After months of frustration with mold, insurance claims, construction delays and too many sleepless nights to count, our beautiful new claw foot tub was installed today. i could not be happier! We purchased the 67" Hotel Collection Bateau Tub and wall-mounted the faucet. It is beautiful! It is BIG! It is DEEP and I can hardly wait to soak in my incredible, luxurious new tub! Thank you to James and the whole team for such a quality product! Sincerely, Florence, NB, Canada June 17, 2012 I have always wanted a clawfoot tub, and now I have one thanks to Baths of Distinction. I purchased a beautiful slipper style tub with accessories for an unbelievable price of $1498.00. I would of paid this price for the tub alone in Canada. I finally have the bathroom of my dreams and highly recommend this company for their great prices and excellent customer service. I am a very happy customer and thank you so much again for my beautiful bathroom. David and Ruth, Orlando, Fl June 12, 2012 My tub was installed about a month ago. I love everything about it. I will certainly recommend Bath's of Distinction to my clients & friends. Since I am on the West Coast I especially love the fact that you are available by phone for discussion. Everything happened just as you said. Mary, LA June2, 2012 The other day my wife decided that she wanted a Claw Foot Tub in place of the tub we had. So I started looking around on the web, asking friends and family about Claw Foots. Both of my married daughters said that they have Claw Foot Tubs that they purchased on line from Baths of Distinction and that they were very satisfied with the product and support they received from the company. I went on line, and looked over their extensive product line. I ordered a tub with faucets at a very good price (compared with others). I also received instructions on how to install the tub and templates for drilling the faucet and drain holes according to the instruction. A few weeks later when I started to install the tub, I noticed that the drain did not match the drain that I had ordered. I called Baths of Distinction, and they immediately knew the problem (I had drilled the holes for a drain that was different from the one that I had ordered). They knew the one I needed and sent it out by UPS next day air no charge. I received the drain the next day, and I installed it that day. Everything worked great and my wife is really pleased with her new tub. This kind of service and customer support is hard to find these days especially on internet order. Thanks again Baths of Distinction for your support. Tom, Seeley Lake, Montana May 23, 2012 I told you that when we finally completed out home I'd send pictures of the bathrooms with the fantastic tubs and faucets you provided. There are a couple of the master bath attached. We couldn't be happier with how they worked into our farm house design. Unfortunately I can't get a "good" picture of the 53" that went into our spare bath, but we're just as happy with how that one turned out as well. The request - one of the sink faucets, strainer inserts has "peeled". By that I mean a small piece of the plastic on one of the parts has come off and as a result, the faucet "sprays". I've looked at the local Home Depot/Lowe's and even picked up a "standard" replacement assembly, but that simply doesn't fit. Could I ask for a replacement set? If there's a charge, just let me know. Copy of my receipt is attached. Again - we're thrilled with the bathrooms thanks to a great builder and a equally great fixture provider - Baths of Distinction! Thanks again for all your help and patience. Best Tony & Phyllis, Warrenton VA May 19, 2012 I can not tell you how impressed I am with the customer service! It's stressful enough taking on the purchase & then major renovation of a home. In addition I'm headed back to Afghanistan on Father's Day which is adding to the stress at home. Your commitment to customer service is OUTSTANDING thus by giving us one less thing to worry about. Please share this with your team. It's very much appreciated. Thanks again & have a GREAT weekend! David, Saint Charles, IL May 10, 2012 Just wanted to let you know that we got the new tub and it's in perfect condition. It's been a real please doing business with your company and we'll recommend you highly to anybody in the market for a tub. Thank you so much! Nina, Stanley, VA April 27, 2012 We just want to say thank you so much for being so helpful with our clawfoot tub purchase. You were very professional, courteous & were able to find exactly what we wanted. You were also extremely patient and knowledgeable about the items I was purchasing & others I had questions about. This purchase was for my wife because she has always wanted a clawfoot tub, so for our 10 year anniversary I thought I would surprise her with one. I've been saving up for some time and after talking to you for just a few minutes, you were able to find a tub that fit our budget & it was exactly what she's always wanted. I honestly cannot thank you enough. She teared up when she saw it because she never thought we would get one. Then she got soooo excited and was ready to get in the tub immediately! Every time I took a part of the crate off or she opened a different box she would start screaming and jumping around! The construction of the tub and all the components are of very high quality and everything is incredibly beautiful. The shipping was quick & the crate construction was solid. It is refreshing to know there are such great companies with equally great employees selling high quality products. We would like to thank everyone at Baths of Distinction for being so kind, understanding and helpful. God bless you and may you have many years of great success. Paul and Lisa Shreveport, Louisiana April 19, 2012 I wanted something special for my new home. When I saw the French Bathhouse package I fell in love with it immediately. The aged chrome finish on the outside of the tub looks marvelous and everyone of my friends who has seen it just loves it. My builder was also most impressed. Thank you everyone at Baths of Distinction. Elizabeth, Nashville, TN April 12, 2012 To whom this may concern: I hope this may serve as testimony for the superior experience I had with Baths of Distinction located in St. Petersburg, Fl. I purchased a pedestal tub including faucet and drain fixtures from Baths of Distinction for my home in Albany, NY. Baths of Distinction offered me an extensive online catalog at competitive pricing. I was able to build a custom tub package that met and exceeded all my needs and expectations. I found the web site to be very informative and the sales staff to be customer friendly and service oriented. The Sales Manager and his team were prepared to answer all my questions about products, shipping details and warranty policies. Their professionalism gave me the “peace of mind” to make an informed decision about my online purchase. I thoroughly enjoyed my experience with Baths of Distinction throughout the whole process. I would highly recommend considering Baths of Distinction for your entire bath tub and fixture needs. Jason, Albany, NY April 2, 2012 We received the tub yesterday in pristine condition! All four boxes are accounted for although I forgot to write the total number on the shipping invoice. The tub is absolutely spectacular and just perfect for our small bathroom!! We cant wait to start the remodel and will definitely send photos when finished. Many thanks to you and everyone at Baths of Distinction. Amy and Scott, Covington, LA March 18, 2012 Just wanted to let you know that our little tub arrived this morning. It looks awesome! It will be a few weeks before we can actually hook everything up, as the floor is being installed next Monday. Hopefully we won't need to call you for anything. Thank you for your service! Also, just to let you know, the shipper was excellent UPS forwarded to Canada Cartage. thanks, Dave and Cathy, Kitchener, ON, Canada March 5, 2012 The replacement tub arrived yesterday by Yellow Freight and this time it was in perfect condition. I was very impressed with the high quality of not only the tub but also the hardware that came with it. Your company was the only one that I found that had the small size tub that was needed for this Victorian Bath restoration. The room dimensions along with door placement and a knee wall with slanted ceiling made for challenges in placing fixtures. Your Hotel Tub was the perfect fit. Also, Thank You for the prompt replacement of the damaged tub. If I have future Victorian style renovations I will certainly recommend using your product! Thanks Again, Steve, Rushville, Ohio March 1, 2012 I am so excited!!!! My new tub is absolutely awesome!!! Thank you so much!!! The delivery was perfect! Joyce, Trenton, NJ February 23, 2012 Thanks again for the great timing on the delivery of a fantastic tub. I don't have it plumbed in yet but that is where it is going sit in the room. The other picture is from the top of the local sledding hill with a view of a frozen Lake Charlevoix and Boyne City down below. Enjoy the pictures and I will send a plumped in tub soon Tom, Boyne City, MI February 18, 2012 Thank you for your prompt response and wonderful customer service. Your company has been a dream to deal with from day one, and the quality of the products are exceptional. I have recommended Baths of Distinction to many who have admired my bathroom. Again thank you. Kind Regards Mary, Algonquin, IL February 10, 2012 I just wanted to let you know how pleased we are with our new slipper tub. Frankly, we were nervous ordering a tub over the internet. James convinced me that I would happy with the quality of their product. You were right! Once we received the tub, we found it strong and solid with a beautiful high gloss finish. We have received many compliments from our friends on how great it looks!. Thank you for all of your help. Laura C. Eustis, FL January 20, 2012 In shopping online for a bathtub, I had the pleasure of finding Baths of Distinction. When I called the business with some questions I met Alisa and then had the pleasure of talking with James. They both won me over with their genuine and gracious Southern manners. I honestly felt that I could depend on and trust what they were telling me regarding their bathtubs. James & Alisa let me come to their warehouse and they pulled the tubs for me to see and climb into the three different tubs I was contemplating, which was a hard decision. Even after the sale and delivery of my gorgeous double slipper tub, their customer service was impeccable. I happen to encounter a couple of small problems and James delivered on them both the very next day to my complete satisfaction. Baths of Distinction is a showcase of how a business should be run and it is all due to James and Alisa. Their salary should be doubled! Nancy, Crystal Beach, FL January 16, 2012 THANK YOU SO MUCH! I am uncertain how to “post” my testimonial but here it is: PLEASE, BUY FROM BATHS OF DISTINCTION! I am a single woman who just bought my first (and probably last) house built in 1907…the only bathroom although small (40 square feet), is pretty much the center of attraction in the house. The bathtub had to be perfect. I had researched on acrylic versus cast iron, had read all of the reviews. I was terrified about picking the wrong size and especially ordering it from out of the state, much less across the country! Everyone I spoke to was helpful. There delivery was exact. James helped me with my numerous fixture questions. The directions on install are very easy to decipher. I am THRILLED that it is getting installed this weekend! Please stay tuned for the before and AFTER PHOTOS! ANYTIME I need anything bathroom related I will be contacting Baths of Distinction first! I hope one day soon I can be posting about the new addition of a Master Bathroom…. Thank you guys so much for making my dream a reality. Sarah Echo Park, CA January 9, 2012 I love my tub....thank you so much for everything....I would recommend you to anyone.thanks Sue, Zebulon, NC January 02, 2012 Dear Bill and James, Thank you for making our dream bathroom a reality! Rutger & Sharon Enschede, Holland December 20, 2011 I normally do not write reviews, but I felt compelled to because the guys at baths of distinction were so amazing! I was very hesitant to buy a tub online- it is hard to know what you will get, and how the customer service will be. Bill from bod sent me several samples of aged chrome and polished silver so it made the decision process easier. He is so friendly, knowledgeable, and helpful. When my tub came in, the base was cracked during shipping. My builder gave me a look like " I told you so...you should have gone to.....(the local overpriced bath and kitchen place)". Anyway, I called bod and bill and James were so responsive and my new base came quickly. I would not hesitate to buy a tub or any other product from BOD at all. Joy, Senior Vice President Heddings Property Group LLC Greenwich, CT 06830
December 17, 2011
My husband and I LOVE our new tub. Thank you Baths of Distinction for all of your help and superb customer service with our tub and parts needed to install! The aged chrome is beautiful—we would recommend your company to anyone looking for a special tub for their bathroom. Anne West Chester, PA December 10, 2011 To the team at baths of distinction, YOU WERE AMAZING!!!!!!! As a person who doesn't know the difference between chrome and polished nickel, I made choice mistakes in selecting fixtures. You helped without question in exchanging my mistake. You felt my distress and made me feel that I was not the only decorator challenged person in the world. Not everyone does that these days. THANK YOU! Carolyn December 3, 2011 NEW CONSTRUCTION VERMONT. Strong House Inn. At last, we have completed our Normandy home here in Vermont...Our double slipper tub from Baths of Distinction is spectacular... Last night I took my first bubble bath and it fit me perfectly, the tub is comfortable and beautiful... Working with James was a pleasure and I would recommend your company highly. Thank you for all your help. Mary in Dergennes, Vermont November 15, 2011 We received the part at lightning speed. The faucet was an easy fix. Thank you so much for your help. I'll certainly right a good review as your customer service has been great from the time of purchase onward. Thank you so much for a beautiful tub and excellent service. Amy Towson, MD November 13, 2011 I cannot stop admiring your single slipper pedestal tub that stars in my master bathroom renovation. Special thanks go to James for ironing out a couple of small issues with my order. The tub is just what I wanted and promises many years of enjoyment. David and Kathy November 11, 2011 Bill, This is a picture of the 73" tub we exchanged for the 59" on Friday the 4th of Nov. I tried it on Saturday and it was spectacular for a guy 5'-11" (215 lbs.) at 64 years old! Thank you and James for all your help swapping it in and out of our GMC Yukon, it was all worth it! John New York, NY October 8, 2011 Dear Elisa and/or James. I lived for a couple of years in Europe, where every little thing is VERY COMPLICATED and TAKES FOREVER. If it is vacation time, nothing happens in any office. By contrast, we Canadians do have some sense of (and expectation of) service. But you people down there in St. Petersburg are really the best !! I wrote asking you for a replacement little white ceramic HOT button (for the one that had hopped off the faucet and down the drain), and, presto! without any fuss whatsoever (not even an email!), there it was within a couple of days on my doorstep! THANK YOU SO MUCH You are much appreciated and I hope you get lots more sales from all this recommending that I am doing of you in Toronto !! Carole Toronto, Canada October 4, 2011 James, We just completed our bathroom renovation and are very pleased with the claw foot tub which we purchased from you. As promised we have included some pictures. Thanks again, Rod and Kathy Glen Allen,VA September 27, 2011 Hi Elisa, I thought you might like to see how beautiful the free standing tub looks in my client’s bathroom. Thanks so much. Melinda Uhler Kitchen & Bath Environments Raleigh, NC September 23, 2011 Hi James, please see photos of our very new bathroom. I think you will notice some of your products. We are really enjoying! Thanks for your technical help today. Please let me know if you received this. Thanks very much! Cliff Valrico, Fl September 12, 2011 Dear James and (I think his name is Bill) The shower rod arrived today and we installed it this evening. It's beautiful and functional. Thank you for all your time, effort, and interest. I am sending you photos of the bathroom with that gorgeous tub as well. You can use the photos on your web site if you think they are good enough. I am not a photographer and just used my cell phone camera. I just wanted you to see what we did. Thanks again. I tell all my friends what a great company you are. You guys have been wonderful. Regards, Donna Weatherproof, TX September 6, 2011 Dear folks at Baths of Distinction:We love our tub! We haven’t installed it yet, and even in the loft in its unattached state, it’s beautiful. Thank you for making beautiful tubs that ordinary people can afford! Sincerely, Kate. Stephens City, VA August 30, 2011 Dear Baths of Distinction, I have dreamed of having an old Victorian house since I was 9 years old. I am 64 now and have lived, since 1974, in a small track house built in the 1960’s . I decided recently that I should be happy with what I have but, before I turned 65 I would get at least one room in my house the way I wanted it. Thanks to all of your wonderful guidance and your beautiful tub, my bathroom is now the best room in the house. I love going in there after work and soaking my cares away. In fact, I feel good every time I just look at my tub! I had a small space to work in and I didn’t have a big budget to work with. I thought I needed a cast iron tub and had only seen acrylic ones in the stores that looked poorly made so didn’t want to take a chance on acrylic, yet didn’t want the weight of cast iron. I was having a hard time making decisions. But, your excellent customer service including working with me around my space issues, your informative installation instructions, helping with plumbing (and even my plumber!) issues, quickly fixing a shipping issue, etc. made the experience of buying this tub enjoyable and even fun at times. You folks are great! Thank you so much for your beautiful product and exceptional service. I hope to work with you again someday. Kind regards, Karen P.S. I bought the tub hardware and faucets from you but decided to buy my pedestal sink faucets from a very high end bathroom design store. I regret that I didn’t buy all of my faucets from your company as they are higher quality in every way then the more expensive ones. Also, cutting down the shower rod so it wouldn’t cover up my pretty window, has worked out very well too. Karen Santa Barbara, CA August 23, 2011 As a spectacular showpiece in our master bath, this tub surpassed all expectations. The product quality and the superior staff at Baths of Distinction have made our remodel dream a reality Thanks once again for your attention and assistance Stacey Hudson, OH August 12, 2011 I purchased a free standing tub from Baths of Distinction and I couldn’t be happier. Is was quick shipment and the tub arrived in great shape with excellent packaging. The next tub I need I will be purchasing from them. I couldn’t be happier. Joe I Garcia, CGB, CGP, GMB G&G Custom Homes, Inc Carmel, In August 11, 2011 Dear Baths of Distinction, We have been enjoying our new clawfoot tub for about four months now, and we just wanted to let you know how much we are enjoying it! Having done many hours of shopping in retail stores and looking on the internet, we know that we got the best deal from Baths of Distinction. Everything from the customer service to the shipping was top-notch, and the quality of the tub speaks for itself every time we use it. Our new tub makes our newly remodeled bathroom feel luxurious, and we want to thank you for an amazing product and outstanding customer service. Sincerely, Dave and Lisa Dumfries, VA August 2,2011 Hello everyone I just wanted to thank you all very much for all your asistance with our bathroom renovation. The bathtub is beyond amazing in looks and comfort of use. My tradesmen thought your technical support was great and have already suggested to their other clients to look up your product lines. That's high praise where it counts! Everyone who see's the bathroom is in awe and the absolutely beautiful tub is a huge part of it. Again my thanks and it was a pleasure to work with you all. All my best wishes, Dona Northport, NY July 21, 2011 Hi, I just wanted to take a moment to tell you how much I LOVE my tub. It is beautiful, deep and comfortable. I have attached a a picture of it in its new home. I shopped around quite a bit, and the quality for the price is unsurpassed! It is a great value without feeling like I settled for anything but the best! Thank you! Marcy Carlsbad, CA July 16, 2011 Just received our Swedish soaking tub last night. Please pass along to James how beautiful it is! Thanks much. Sally Birmingham, AL July 12, 2011 Thought I would let you know that my tub arrived yesterday in excellent condition and looks even better than I imagined. I want to thank you so much for all of your help and I am sorry for the confusion I caused. I am very pleased. I know I will get lots of compliments when it is installed and I will pass your name along. It was great doing business with you. Thanks again for all of you help. Sincerely Margy Morgantown, IN July 5, 2011 James- I just wanted to drop a note and say that we love our tub, we received it in immaculate condition and couldn't be happier. I also wanted to let you know that we appreciate all of the amazing customer support we have received, accidentally in the install, our supply lines were bent and your company went out of their way to help us, twice! We would not hestiate to recommend you to anyone that is inquiring. Thanks again, and we'll send pictures once we have it finally installed. Amber Denver, CO June 23, 2011 Dear James & Bill: Tub arrived in perfect condition. Plans and construction proceeding with not too many stops and goes. Once again a pleasure working with you both, and naturally have told many of your company benefits. Regards and thanks, Rose Marie Ney York, NY June 17, 2011 Thank You for sending my order in perfect condition it is very beautiful. Thanks Karen Santa Ana, CA June 13, 2011 Elisa, The tub looks great. No damage on delivery. It was perfect. So glad you did the stencil in gold, instead of black. Ironically, while it was being delivered, I wished I would have done that !! I was so pleasantly surprised. I love it. James, I will send photos when it's installed. Thanks again, Mike Chicago, IL June 8, 2011 Elisa, We purchased one of your double slipper tubs and have just completed our renovation. IT LOOKS FANTASTIC !!! I sent a separate E-mail with photos of the tub installation. Thanks again for all of the help and support. Your product is superior and all who have seen our tub say the same thing. Dean Augusta, MI May 23, 2011 Bill, Thanks for all of your service and support - the bathroom looks beautiful. I've attached a picture to give you an idea of how the tub area turned out. Best of luck. Lenny Tampa, FL May 13, 2011 We have received the tub and installing it soon - it looks beautiful. Both my wife and I thought the craftsmanship was stunning. Raj Atlanta, GA May 02, 2011 Hi Bill Received the tub today…..beautiful! I am very excited to get it installed. Just wanted to thank you to you and your company for all your help in getting the right tub. I love great service! Thank you. Wishing you a great day. Ivy, Initials Inc. April 28, 2011 Just wanted to say Thank You so much for the wonderful bathtub and service. The delivery was wonderful. We called and spoke to customer service several times and also spoke to James who was of assistance with the install. It is a wonderful addition to our new home and we are so grateful! Thanks again, Michael and Casey Harrah, OK April 14, 2011 The superior quality and value of a Baths of Distinction’s products are surpassed only by its extraordinary customer service. I should seriously consider renovating and building bathrooms for a living just so I can deal with James and his excellent line every day. He and his fixtures stand “head-and-shoulders” above any other vendor with which I have dealt. You will not regret your experience with and purchase from Baths of Distinction. James Ehlers Colchester, VT April 06, 2011 Hi, James, Just a quick note to say how much I love my bathtub! It's so beautiful and comfortable. My contractor has no problems installing it. And I was so pleased with the price and service - only 5 business days to arrive in Canada! I've attached some pictures! Thank you! Janet Toronto, Ontario April 05, 2011 We received our tub, I was worried about the shipping but it arrived safe (and packaged like Fort Knox!). We ordered a tub package and 2 matching sink faucets. They are all finally installed and the master bath is complete. Thank you for the smooth ordering, shipping, and instructions on installation. This was the easiest process of our re-model!! My only regret was not ordering a bigger tub!! Erica S. El Paso, TX April 05, 2011 Elisa, Thank you so much for all your help. I love my tub. It is the focal point of my bathroom. Thanks again and have a great day. Tina H. Madison, MS April 04, 2011 Thanks a million - we just LOVE the tub.. now I cannot wait for the bathroom to be finished it is going to be gorgeous!!! I am so glad I found you guys(actually found you on AMAZON) but the tub on that site was just a bit too large ..so I checked out your website and I have to say I am thrilled...thanks again!!!! Michelle San Marcos, CA March 31, 2011 Good afternoon- I just wanted to write and thank you and your company for such a low stress tub purchase experience. We received our tub (order #22087) and it looks great (and it's just sitting in my garage)! All the hardware arrived as described. I prefer to shop on line and was worried about buying something so big, sight unseen. The trucking company delivered it in perfect shape and the truck driver even commented on how well the tub was crated. He asked for the name of your company and said he was considering purchasing the same tub. I can't wait to get it installed. I will definitely recommend your company. Thanks again. Ty Wilson Chandler, Az March 31, 2011 James, Thank you so much for your help and quick responses. The tub and faucet are installed and look great. It was a pleasure working with your company. Sincerely, Dan Buzza March 25, 2011 The superior quality and value of a Baths of Distinction’s products are surpassed only by its extraordinary customer service. I should seriously consider renovating and building bathrooms for a living just so I can deal with James and his excellent line every day. He and his fixtures stand “head-and-shoulders” above any other vendor with which I have dealt. You will not regret your experience with and purchase from Baths of Distinction. James, Colchester VT March 24, 2011 Hi There.. the tub is installed.. great quality in and out.. here is a picture! As you can see, I had to do miracles in the available space.. i did a remodel. Best regards, Martin Redding, CA March 13, 2011 I recently purchased a slipper claw foot tub from Baths of Distinction. We have waited many years to remodel our master bathroom and each and every piece I chose to put into our new bathroom had to be just right. We are so pleased with our claw-foot tub and having it painted the chocolate brown was just the right touch. James and the crew were so nice and easy to work with and, our order arrived right on time. I would recommend Baths of Distinction for your next bath project!! March 13, 2011 I absolutely love my clawfoot bathtub from Baths of Distinction. I was hesitant in the beginning to purchase a tub from a website, but I called and spoke to your sales department prior to my purchase. The folks at Baths of Distinction are wonderful to work with and the customer service cannot be beat. The quality of the tub itself and all the hardware is outstanding, and again, the customer service area was very helpful with scheduling delivery to fit into the renovation time line and answering all my questions. I am wonderfully impressed with the sales, customer service, and the product itself and would highly recommend your company to anyone looking for a clawfoot tub. It is refreshing to know firsthand that high quality products can still be purchased and amazing customer service is still available. Thank you for helping make my bathroom dream a beautiful reality, and thank you for all the help along the way. Jenny in Jacksonville March 2, 2011 Dear Elisa and James, My husband and I went to our house in the Adirondacks and finally got to see and use our new bath. It is beautiful and so comfortable for both of us. Perfect for soaking after a snow shoeing trip! Moreover, your communication and attention to detail facilitated the delivery and installation for my contractor with no glitches. We would recommend your company wholeheartedly to whomever would listen. Please feel free to use this as a testimonial on your website should you choose to do so. Thank you again. Mariam and Patrick, Rainbow Lake, NY Feb. 24, 2011 Just wanted to let you know it came today and is BEAUTIFUL!!! Now I REALLY don't know how you sell such nice tubs at such low prices but I appreciate it!! Virginia, Mechanicsville, VA Feb. 8, 2011 Hi James, Thank you so much. Several months ago I purchased an EM67 bathtub from Baths of Distinction. It has water and air jets as well as light and aromatherapy. I LOVE this tub. It's gorgeous and therapeutic. The customer service was out of this world from the word go. They are always friendly and helpful when I call and resolve any issues quickly. (The "cold" button on the faucet was missing one day though none of my kids knew a thing about it!) I called and a new one was shipped out right away. This is a great product and a great company! Thank you do much. Thanks, Kelly Medon, TN Feb. 6, 2011 Good day! After seeing how terrific the quality is of the products I have already ordered from you, I decided that the right thing to do to finish the bath remodel is to order the Long Valve Emperor Thermostatic Exposed Shower...my question is, will I be able to get the generous discount that you offered with my tub and faucet package? My contractor, Nathaniel Meyer is quite enthusiastic about the quality of the products that I have ordered... Thanks, Mary Kaye, Santa Rosa, CA January 21, 2011 I've installed the tub and faucet as well as the matching sink faucet and now need to pick up bathroom accessories like towel racks, toilet holders etc... I can't find anything approaching the quality of your goods for anywhere near the price. Why have you left this part of the market untapped ( excuse the pun ).Wouldn't it be an easy sell to include matching accouterments to the rest of your product line? would have made my life easier.Anyway, I'm happy with the products you shipped up here to our happy little country north of the border, but I'm down right peeved there isn't anything more you can sell me.Keep up the good work and thanks for the long soaks. Robert, Calgary, AB January 20, 2011 Mr. Bowers: Thanks so much for your email and solution to my problem. Believe it or not this bathroom is a gift for my wife who likes to simply soak in a hot tub of water. Your web site gave me the idea to create a bathroom that hints at a bygone era. I believe I have been successful and will send you pictures when I get the enclosure installed. She has used the tub and is delighted. She used to have to add hot water 3 to 4 times to keep the tub warm but with your tub she fills it with hot water once and that’s it. Thank you for helping me give my wife a place to escape and relax in style! Sincerely, Greg, Louisville, KY January 20, 2011 To anyone considering Baths of Distinction, I for one would certainly give them a “thumbs up”. Their customer service is outstanding and so refreshing in these times where most people act like they’re doing you a favor by taking your money. We purchased a beautiful pedestal tub but our plumbers had problems with the shower surround hardware and I needed to order another support. When I called James to place the order he refused to let me pay for it and even sent 2 extra supports, just in case. Needless to say I was very appreciative and fell like this type of service deserves to be recognized. Thanks James, Carey Springer, Oklahoma January 19, 2011 When we found this tub and all of its features we could not believe the price. Buying the tub long distance and not seeing it in person we took a chance on the quality, fit and finish. Were we very pleasantly surprised!!!! We love the tub and it is the focal point of our bathroom that brings consistent "Wows" from anyone taking a tour of our home. Great quality, prompt shipping, no surprises, great communication!!! Dubs and Company Escondido, California January 19, 2011 Hi Elisa Our tub arrived today safe and sound. We are truly impressed! One week exactly from date of order, delivered to rural southern Ontario. No hitches or surprises – great looking product! Can’t wait to install it! Tim and Janet Lansdowne, Ontario January 17, 2011 Hello,Purchased and received our tub back in the fall. We had it installed by our plumber during recent renovations. We are so happy with this purchase. My wife and daughter absolutely love this tub. The purchase was smooth, delivery was flawless with everything that was ordered which made the install seamless. The price was right also. It has become the focal point of our Master Bath and it is beautiful. Thanks again for the customer service. Rest assured that with such a large purchase you will have comfort knowing this company lives up to its name! John and Joline, Lyman, Maine January 12, 2011 Hey James - just in case you're interested, attached is a quick slide show of our bathroom before and after installing the new tub we got from you back in September. It looks great and is not only the focal point of the room, but is really comfortable to soak in ! Thanks, Chris, Newmarket, Ontario January 8, 2011 Hello ! I have just taken delivery of my clawfoot tub and so a done deal ! You guys are amazing - to receive customer service, exactly what was order which exceeded expectations, fast no stress delivery..truly a joy to have purchased from you. Being shipped to Canada was no problem at all - you really did take care of everything. I was recommended to you, and I in turn will speak glowingly of my experience. Thank you so much - it was good old fashioned service and very rare to find these days ! Kindest Regards Sue Neal, Toronto, Canada January 3, 2011 Dear James We just wanted to thank you and your company, our new master bathroom is simply magnificent thanks to your beautiful tub. We love it. June and Norman New York, NY January 1, 2011 Great tub package! We love it. Fast shipping and excellent communication. Pascal Palo Alto, CA December 14, 2010 Hi Bill: It has been a long time coming, but I have attached 3 pictures of my beautiful tub on a raised platform with my round window overlooking Douglas Lake. I relax in there at night looking at the stars or during the day and enjoy a view of the mountains. Guests to our home are always in awe of the tub and are invited to use it for their relaxation. Thank you for all your kindness in getting the tub here to TN. Regards, Wendy, TN December 9, 2010 I wanted to let you know how happy we are with the Tub!! We haven't installed it yet, but it looks fabulous! We are so excited! Thank You again for your great service! Dan Zumbrota, MN December 1, 2010 Our Bateau pedestal tub has just been installed and it is marvelous. We wanted our bathroom to look exactly like a photo we saw in an issue of Elle Decor and the tub was the final piece. We are amazed at the quality and our builder was full of praise, I think he will be contacting you soon for some other customers he has. Thank you so much. Annabelle Phoenix, AZ November 5, 2010 Please add this to your large pile of testimonials... Thanks for the wonderful tub and all of your help along the way! While looking for hours at bathtubs online one can get bit overwhelmed, your prices and tubs seemed to beat all the competitors but I still had questions. I am so grateful that I called your company and immediately I knew my worries were over. You took the time to discuss all available options with me so I knew I would be getting exactly what I wanted. When it was time to order, Baths of Distinction not only delivered on schedule but helped when my plumbers made a few little mistakes. If only all companies operated with this level of kindness and integrity... Oh what a wonderful world this would be! Home renovations can be very stressful and as a single mom of a 1 year old... I can say that you guys were a God send. Not all other aspects of my renovation went so smoothly but at least the bathtub did!! THANKS FROM ST. MARY'S COUNTY MARYLAND, Beth October 25, 2010 Just wanted to say thanks for all the help in choosing the beautiful exposed shower faucet. As a designer, I go through lots of sites, and retail stores to find new and different items. This time it was for me. Not only was it easy, and did you really make it simple, with the website, but the service was over the top. You got back to me pronto, and you went above the call of duty to be nice. You can count on me to look you up every time I look for a plumbing part, as you are number one on my favorite web list. Sincerely, Steven Ellis, Ellis Designs Inc. Chicago October 12, 2010 Just wanted to let you know that my shipment arrived as planned, and the tub is in perfect condition. Thank you very much for your great service and advise, and of course your outstanding product! Feel free to use my email as a reference if you want. Best regards, Chris, Newmarket, ON October 4, 2010 Well, after giving my wife a month to decide if that's where she wants the tub, it was my turn to get under the house and plumb it in. It looks great and my wife is looking forward to her first soak. Gary and Teresa Silver Springs, Fl September 27, 2010 I wanted to send along this letter to let you know how much my husband and I appreciated the service and product that your company provided to us. I found your website while searching for a new tub for our master bathroom renovation. I ended up ordering a Classique pedestal tub, but when it arrived, it was actually a bit too short for me. I did not measure properly when I ordered. But I loved the tub and wanted it anyway. When my husband called you to discuss you were so helpful and easy to work with, we ended up getting the tub size we really needed and sold the other tub here in Alberta. So, in the end, I got the tub I wanted and the right size. I LOVE THIS TUB! It is my weekend ritual - late afternoon I shut the door, climb in and relax in this tub. It is the first time I have had a tub that is close to this comfortable. And the reason we ordered from you in the first place is that your pricing was fantastic. I would recommend Baths of Distinction to anyone! Thanks again Vivian Calgary, AB September 21, 2010 Since my last email we have moved our new bath tub into the unfinished bathroom. We wanted to see it, where it will be, and for piping measurement purposes. We snapped a few photos of the tub and we have gotten very positive responses from our family and friends all across the country. My older sister, in up state New York, was admiring our photos and commented that I should have gotten something sooner. That's true...why did I wait? I spent my early years as a U.S.Navy Frogman. Now, in my later years, I am learning to pamper myself a little. We thank you for the speedy delivery and friendly salesmanship. Mike, Buena Vista, CO P.S. I don't plan on sending another picture once start using our new tub! SMILES!!! September 20, 2010 Thank You for the beautiful tub, I will let you know more when we get it hooked up ;-} Elizabeth, Lexington Park, MD September 19, 2010 Thank you soooo much!!! I wish everyone ran their business like you do! after our friends see your fab tub, ill bet they will want one too, and ill be pleased to send them to you!! thanks, Trudy, Tuscon, AZ September 13, 2010 I apologize for the delay in my response. An unforeseen family issue arose which took precedence. We received our replacement tub and it is working flawlessly. It is just as beautiful as the previous tub but with a few new appreciated extra features. I personally want to thank you for your professionalism and A+ customer service. We will without a doubt continue to showcase and recommend your tub to family and friends. Thanks for being one of the few companies that actually care and respect their customers. All of the best. Marc Dunmore, PA September 10, 2010 Good Morning!!!! Our bathroom remodel is finally approaching the finish. For a number of reasons, it has taken A LOT longer than planned (We knew it would). I work full-time as an RN in a BUSY Emergency Room in Washington, plus I started Grad School at UW this summer (Nurse Practitioner Program). Life is very busy. On the way home from a long day, I received a message that the tub was in. YEAH. The first thing I did was use it when I got home. WONDERFUL. Worth waiting for. Thought you might like to see. From the initial order, to delivery, and installation it was an breeze. You have one totally satisfied customer. I have already HIGHLY recommended you to many people. My builder was impressed too. Thank you, thank you, thank you, Mary Jo Widdenville, WA August 25, 2010 Good morning Just a quick email to let you know that we have finally installed the pedestal tub. It looks beautiful! My contractor told me that the quality far exceeded any tub he has installed. The instructions were easy to follow, the quality of the faucets excellent. Installation a dream. It really looks so beautiful! I want to thank you for all the help you gave me in this project. I don't know if you remember but I ordered a tub and it was a little too big when we went to install. I was near hysteria over it, but you were wonderful. You shipped me immediately a smaller tub, arranged for the original to be picked up (at no change!). Going through a bathroom renovation is a very stressful time for anyone, but Baths of Distinction made the process fun and the results are beautiful. You and your staff really get a "10" in customer service. I can't thank you enough. I will recommend you to anyone who is starting this process. Thank You Susan Middle Island, New York August 10, 2010 I want to thank you soooo much for my amazing tub. The whole process was wonderful. You made the ordering and delivery so easy. Everyone who sees the tub is so impressed with it. I love my tub and marvel every day at how lucky I am to have found your company. Sincerely, Jane, BC, Canada August 3, 2010 Thank you so much for your excellent service. In a world of automation, it is such a pleasure to be able to talk to a friendly, knowledgeable person who can make the impossible happen. You have been so helpful through this process and I will make sure to recommend Baths Of Distinction to anyone who is in need of superior service. I can't thank you enough for all of your support. I am so excited about my new tub and can't wait to see how the bathroom turns out. I will email some before and after pictures when we finish the job. Sincerely,Erin, Buffalo, NY July 30, 2010 So much more beautiful than I expected Thank you Meredith NJ July 8, 2010 I told you that I would forward a picture of our fabulous bathtub when the bathroom was finished. Your organization has been wonderful to deal with and truly understands the meaning of customer service. I took my first soaking bath a couple of nights ago and it was terriffic! I also posted this picture on my Facebook. Thank you for making at least one part of our remodel a smooth experience. I have already recommended your company to several people. Have a great day and much success in the future! Feel free to use this picture as you see fit. Kelley, Apollo Beach, Fl Remodel completed fabulously my my wonderful husband, Tim. July 7, 2010 As promised, here are the pics of your tub in our fire rebuild, sorry it took so long. PS I don't know if you guys remember but the color of the tub is the color of the wall paint. You guys are awsome thank you so much! Dave and Andrea Yorktown, VA July 5, 2010 Hi, Love Love Love the tub. I can't wait till this project is done!!! Thanks again. Also the tub caddy is wonderful. Here's some pics of my husband enjoying the tub on the driveway. LOL We'll send some photos of the finished project. It'll be a while I'm sure. Again, thanks.Please go ahead and put the email and photos on your site, you guys were wonderful! Tracy Algonquin, IL June 29, 2010 After searching the internet for weeks, I called Baths of Distinction and spoke with James. I wanted to replace the old fiberglass tub in my daughter's condo with a clawfoot tub, but was not sure of the best way to use the existing plumbing. I had called several other companies and had gone to the local home improvement stores, but no one was able to tell me what I needed to do. Then, I talked to James. He was the most helpful person I had spoken with and helped me order all the parts necessary for the transformation. Not only did we get remarkable service, we also got a great deal. We are so pleased with the results, and my daughter loves her new tub! Kay Nashville, TN June 17, 2010 We bought our tub a couple of months ago. It looks and is amazing. We absolutely love it. Sending a photo. Lynn Florida June 10, 2010 I'd just like to thank you for your excellent customer service and products! We live in an older home and it was difficult to find the perfect tub for our small awkwardly shaped bathroom. Our new tub looks fantastic and we are very impressed by the quality of the fixtures. We couldn't believe how quickly the tub arrived in Canada and we really appreciated the help from your technical support personnel. We will definitely recommend Baths of Distinction to all our friends! Thanks, Kate Toronto, Canada May 11, 2010 Hello everyone at Baths of Distinction. I am so pleased with my new double slipper tub, I just had to write and say thank you for everything. I was concerned about purchasing on the internet but you made it all so simple. The tub is gorgeous and so comfortable to bathe in. All of my friends comment on it. I'll be back for our next renovation!! Thank you again. Krissy, NY May 11, 2010 Hey, Bill! My new tub was installed yesterday - it's GORGEOUS!!!! Thank you so much. Tell me, do you have any special instructions for cleaning it or for keeping the brass fittings shiny and untarnished? Any tips will be appreciated. I'll certainly spread the word about your great products! Chris, LA April 26, 2010 Well, I finally got around to taking a photo of the tub. It's been installed for nearly 2 weeks. I absolutely love it. It is the "crown jewel" of my bathroom. Thanks again! Julie, Scottsville AZ April 22, 2010 Hello, Bill! We were so surprised when the tub arrived on Tuesday-- the day after it was shipped out.Wow! It looks great and we can't wait to finish the rest of our work on the new bathroom so we can install it. I am so impressed by the quality of the tub and also the excellent customer service received! When we get done remodeling, I'll be sure to send in some photos and testimonials. We live in a historic neighborhood and have already recommended your site to one of our friends. Thanks again for all of your help! Lisa, Mobile, Al April 22, 2010 Please feel free to give me as a reference or to use my letter as a referral. I was not only happy with the tub, I found the entire experience MOST professional, including shipping right to my door here in rural Southern Ontario on Lake Ontario. Best,Irene, Grafton, ON April 21, 2010 When my tub arrived, it was damaged beyond repair. I called James and he immediately sent a replacement tub with no hassle or cost to me. This type of internet service is the standard other companies can only dream of. These guys really stand behind their product. Ken, Marion, Montana April 15, 2010 To all, Thanks so much for all the help. The bathroom will be painted in the next two weeks or so. I will send photos of it for your collection, as it looks terrific with the natural limestone floor and wall tiles. Hopefully you will get some work out of the contractor and plumber that are doing the work here. Thanks Ted Westwood, MA April 6, 2010 Attached is a photo of my installed clawfoot from your company. Looks great! Thanks Mike, Pensacola, Fl March 30, 2010 I wanted to drop you a line, to let you know our bathroom is finally complete and my tub looks fantastic. It arrived to Pennsylvania perfect, my son couldn't wait to use it. When you enter our master bath it is definitely the focal point, we installed the double slipper pedestal tub. I would recommend your company in a heart beat. Thank you again for all you help. Kathie, Yardley, PN March 30, 2010 We just finished our bathroom renovation and I have finally gotten to enjoy my new soaking tub. It's wonderful. We got the 67" double ended extra deep tub and it really lives up to it's name. I was worried that it would be difficult to get in and out of being so deep, but it's not too difficult at all. The water also stays warm forever! I used to have to run the water several times during a long bath to keep the temperature up, but with this tub it stays warm longer than I want to stay in. We had one issue with a wrong color part sent; I called your office and the correct part was in the mail that afternoon. Thanks for producing such a great tub at such an affordable price. Pamela Houston area, TX March 24, 2010 I wanted to take a minute and personally thank you for outstanding customer service. I ordered a pedestal tub for my bathroom remodel from Baths of Distinction. When I received my tub, I realized I had made an error in calculation and it wasn't going to work for my space. I called about returning it and was told not to go to the trouble. Baths of Distinction sent me the appropriate tub for the project and didn't charge me, nor did they ask me to pay to return the other tub. I was told that the most important thing to the company was that I would be completely satisfied with their assistance and my end result. I couldn't believe it!!! I kept looking for the catch... but there wasn't one, just a sincere company that wanted me to be happy with my purchase. I will NEVER, EVER use another company for my future projects. At the beginning of this renovation, my builder recommended Baths of Distinction and I am so glad you were my choice. You made what could've been a nightmare situation for me an absolute pleasant experience. Thank you so very much!! Not only will I be recommending you to anyone with the need, but my builder continues to recommend you as well . Not many companies do business this way. I honestly have never worked with a company so accommodating, knowledgeable, and helpful. Again I thank you. I have 2 more bathrooms in my home to remodel... and I know where I will do all of my shopping. Sincerely,Tracie, Marietta, GA. March 12, 2010 I just wanted to tell you that I received our bathtub today and I'm so excited to get it installed.. it's beautiful and all the fixtures are top quality.. The size looks perfect and even though we had to make a few adjustments with moving a wall to fit the larger size in everything worked out and I know it's going to look great and thank you for your excellent communication/customer service.. The shipping was fast and well packaged.. so far I am just so pleased and I'm sure I'll be spending most of my time in the tub once it's installed! I am going to highly recommend your company to all my friends and family and others that are considering renovating a bathroom!! Thanks again... We may be renovating our other bathroom so I'll be ordering again soon!! Have a wonderful weekend!! kind regards, Angel, BC Canada March 1, 2010 Amazing seller, Excellent communication,beautiful tub, quick delivery. 5 Stars!! Kathy Alberta, Canada February 25, 2010 It arrived fast, it looks great, it is great quality and I got great service....and it cost less than I saw anywhere else on the internet. I wish all of my online purchases were this good. Thank you all very much. George K, Atlanta, GA February 19, 2010 Thank you for the follow up and thanks to all at your company for getting the order straightened out in a very timely manner. You have an excellent product and outstanding Customer Service. It's been a pleasure doing business with all of you at Baths of Distinction. Greg, HILLSBOROUGH, NH January 29, 2010 Just wanted to let you know we received the tub, although we are not ready to install, we have it sitting out of the crate waiting on work to be completed. It looks wonderful, thank you so much for a very speedy delivery, you have been a pleasure to work with, and we will recommend you to everyone! Janice and William Highstown, NJ January 17, 2010 I am just so thrilled with my new double slipper tub and shower I just had to write to thank all of you at Baths of Distinction for such a great experience as well as a truly beautiful bathtub. The sink faucet I purchased to match my tub faucet is also beautiful. I couldn't be more pleased. I'm buying a new camera and will send along a photo when I learn how to use it. Trudy New Orleans, LA January 8, 2010 You Rock!!! I will be spreading the word to all my frineds and have posted comments about your outstanding service on facebook. My contractor who is a dear friend is also very impressed and I'm sure the word will go far in his circle as well. Thank you so much!!! Michele Wareham. MA January 2, 2010 Dear Bill, I wanted to send some pictures of my beautiful tub I ordered from your company. I also wanted to Thank You again for all your help! Your company was so helpful with all my questions and everything I needed, I appreciate all you have done for us. You have gone above and beyond what any company would have done. I would recommend your company to anyone who needed a tub or was doing a remodel like us. Thank you again, Darlene MA January 1, 2010 Hello to all; I hope you have had a good business season this year as well as a rest over the New Year's holiday. I wanted to let you know that I finished my tub installation on New Year's Eve and took my first bath. We haven't had a tub since my wife and I moved into this house five years ago. I had a wonderful hot soak that was very satisfying. Your service was ,to say the least, a very happy experience for me. I couldn't believe how fast the tub and parts arrived. I am also very satisfied with the very high quality of the tub and drain parts. I haven't seen tub and drain supplies of this quality in a log time. What's more it was also very affordable. When the tub was on it's way to my house I had to return home from an attempt to buy wood for building shelves. However, I had more than enough wood from the tub crate to build my shelves and I was glad I hadn't bought any wood (Pictures attached). Thanks for all your help with my purchase.Samuel L. K, VA Beach, VA December 14, 2009 I just installed the tub and it looks fantastic! Thanks for the great product and service! Happy Holidays, Justin Schiele December 7, 2009 We recently remodeled our bathroom and purchased a tub, faucets, and shower heads all from Baths of Distinction. The tub and fixtures are absolutely stunning, and were exactly as represented! The customer service at Baths of Distinction could not have exceeded my expectations more. Their responsiveness and true desire to make sure we received the best of everything is unparalleled to anything we have ever experienced. We recommend Bathrooms of Distinction to anyone that can possibly utilize their services. Alison Tampa, Fl December 1, 2009 This company works with you. You can trust them to be there for you! Bill Hamilton is a real mensch! Bill Penzer, Fl November 30, 2009 I was a bit reluctant to order a bathtub online, especially from Florida when we're in Canada. But my beautiful soaker tub arrived as promised in a matter of days. The brushed nickel Victorian faucet set is stunning, too. What impressed me most with my purchase is the care and customer service provided by the lovely people at Baths of Distinction. When we weren't sure if we had installed the feet correctly, Bill and Elisa were most helpful. I'm thrilled with our new tub and would not hesitate to recommend Baths of Distinction for quality bath products and great service. Thank you! Irene W. Ontario Canada November 11, 2009 Hi We thought all of you at Baths of Distinction might want to see the tub and fixtures we bought from you now that they are installed! We are very pleased with the tub and fixtures. Everyone who sees it raves about the tub, so we hope we can send some customer's your way. The tub pops with the color of the bathroom, and when people walk in they say "WOW". It is the focal point of the bathroom. We made sure Bella Casa Kitchen and Bath Inc. (our remodeler) knows about your company. Thank You! Karen and Gary Trinity, Fl 34655 November 6, 2009 I purchased the 57" long single slipper tub from Baths of Distinction and I love it. Originally, we were skeptical about purchasing a tub online because we worried about not seeing it in person or what if it turned up damaged. However, Baths of Distinction sent us a picture of the tub all packed and ready to go so we knew the tub was well secured. When it arrived we were impressed with quality of the tub. After it was installed, I was very happy with the results; it really completes the bathroom and I get a lot of complements on it. Sincerely, Brad and Jessica Philadelphia, PA November 4, 2009 To; Baths of Distinction:I have enclosed pictures of the bathroom that your company helped me create. I have dreamed of having a Victorian bathroom for many years and your company helped me to make that dream a reality, and I thank you very, very much. Your help was greatly appreciated. Again, thanks for making my dream come true. Sincerely Lynda Chambersburg, PA October 23, 2009 Just wanted to say thanks for the quick response to the broken hand shower I reported to you on Monday. We received the replacement two days ago, that was quick service. Thank you for your great customer service. PETER A. FLEMING Commissioning/Field Services AEI | AFFILIATED ENGINEERS, INC. NC 27517 October 20, 2009 We just received our 59" double end clawfoot soaker today - just 12 days from order to delivery in Alberta, Canada. Everything is in fine order and the packing provides every reasonable measure of protection possible. Can't wait to install it in our new home next spring.Canadian customers should really pay attention to the great deal you provide us - the all-in pricing includes EVERYTHING and there are absolutely no hassles or additional costs crossing the border. It's rare to find such quality of service, selection and low price. Keep up the good work and we wish you continued success! Gerald and Wendy Spring Lake, Alberta, CANADA October 13, 2009 Hi I wanted to tell you how much we at Spa Cantik and Salon enjoy our Empress EM75bn/wh hydrotherapy clawfoot tubs. We purchased them last year, they arrived on schedule and were easy to have installed. I would have no problem recommending your product and business to anyone. Your customer service is always pleasant and helpful, ready to solve any problem big or small. Our clients love the old world style with the new world technology.Thank you Karen Legendre Owner/ Esthetician Spa Cantik and Salon Regina, SK, Canada October 6, 2009 Dear Baths Of Distinction We are very happy with the bathtub we brought from you. It is attractive, and extremely comfortable. The quality and appearance of the tub and the fixtures is great. It looks to be very durable and will last many years. My Girlfriend says it is the best Tub ever! Shipment was quick, and the packaging was substantial and protected the tub well during shipment. Installation went well, even in the limited space we had. Although the supply and drain pipes ended up in back of the tub, they still looked great. The Tub itself is thick and substantial and keeps the water warm. The hand shower unit provides just the right amount of water, a robust gentle stream that does not bounce water all over the bathroom. This tub is the new centerpiece of the bathroom, and I hope to enjoy it if I can ever get my Girlfriend out of it! Larry, ME September 29, 2009 I had to write and let you know that we have finally installed our new double slipper pedestal and it is a fantastic centerpiece in our new master bath. I can't believe how stunning and elegant it is. The oil rubbed bronze Victoriana faucet and British lever drain we purchased look amazing against the bright white finish of the tub. I could not be happier. Thank you for a great buying experience. Brenda Chicago, Il September 15, 2009 I can't believe it is almost a year that we have had our tub and I have never been in touch with you to tell you how great it is. I figured I'd send this from one of my old emails to try and jog your memory. I can't even begin to tell you how much I love the tub. It has added so much to my life and of course my bathroom!!! It looks absolutely beautiful and has brought me many hours of pleasure so far. Your patience and customer service is virtually unheard of in this day and age. I only wish you and your company many more years of great success. It was always a pleasure talking to and working with you on our tub. Thank you so much for such a great product. I hope this email finds you well and very busy. Thanks again, Janet Wyoming, PA September 7, 2009 I just wanted to let you know that my tub and faucets, ect. arrived today. Everything seems to be the way it's supposed to be I just wanted to thank you again for your kindness and help. Sorry that I can't leave feedback for you on ebay. It would have been a 100% positive. If I know of anyone doing their bathroom over, I will be sure to recommend you. It was a pleasure doing business with you, Take care, Sherry Curryville, Pa August 31, 2009 Well, the tub is finally installed. Thank you so much for sending the "hot" handle. I am attaching a few photos. Please feel free to use on your website if you wish. Again, thanks for everything. We really enjoyed doing business with you and will certainly refer everyone to you. 100% satisfied with product and customer service! Renee Tampa, FL August 18, 2009 Your customer service is second to none and our tub is the center piece of the bathroom. Baths of Distinction has restored my faith in internet shopping.Thanks again for answering my questions and the fast shipment of my tub! You guys are #1!!! Thanks, Thomas LA August 16, 2009 The tub was top quality, the faucet was better than I have seen anywhere else, shipping was fast and service friendly and efficient. I will use you again. Roy Ft. Lauderdale, Fl August 10, 2009 I just had to write and thank you for a great buying experience. James was so helpful when we were buying and the double slipper tub and faucet quality are just so beautiful. We looked at a few other tubs in stores and not only were they much more expensive, their shape was not nearly as nice. Our master suite now looks like a resort spa...we are very happy. Thank you. Beth Monroe NC August 4, 2009 Hi Folks....My bathtub arrived today and I just had to send you a quick note to let you know how much I love it! It's absolutely beautiful!....And you've been a joy to work with! I've got a second bathroom to renovate when this project is finished. You will definitely be my TUB people! Thanks again, Bill and Elisa! Sincerely, Becky Maine July 16, 2009 Thank you. This has been the best customer service and you have been very helpful. Thanks, Andrea Elizabethtown, KY July 1, 2009 Fantastic! The bath tub is really pretty by the way - I have been singing your praises to all my friends. And we live in a historic district of my town so everyone wants clawfoot tubs! Sarah Naperville, IL June 8, 2009 Thank you. I have referred a few people to you. Lots of people impressed with the tub and pricing. -bob Glenfield, NY June 6, 2009 Elisa, Thanks for the quick response. We placed our order with James and just wanted to say thanks. He was so helpful and kind by helping us thru the process. It was nice to work with someone so thoughtful. We will remember his kindness when in need of other products you offer. Just something special about those North Carolina folks. Also, Tell him we will tell our friends about our experience. Thanks again and have a great day. Steven and Nancy Arrowood Mooresboro, NC June 3, 2009 The tub came in great shape. You shipped it on a Friday and we had it by Tues. Don't have it installed yet but it will be soon and I can't wait. thanks Marlene V Howard, SD May 21, 2009 I received everything. Your company has given the best customer service of any company I have dealt with in a very long time. I was a little hesitant about spending so much money for something that was sight unseen; however, the quality has been great and has been a wonderful experience. I could not have asked for anything more. Please pass my comments along to Bill and anyone else that you'd like. Thank you again for everything. Marilyn Knapp Wetumpka, AL May 11, 2009 Elisa and Bill, It's a Tub!!! We just wanted to thank you for being so helpful and easy to work with... It's very difficult these days to find people like you. I've attached a picture of the installed tub. Thanks again for all your help, I should be set for the rest of my life. Laurie Potomac, MT May 6, 2009 Baths of Distinction provided the best Customer Service I have received in a long time. There were questions I had at the time of my purchase and Elisa was there to assist throughout. Follow-up included emails and telephone calls to my place of employment. She then monitored the shipment from their dock to my yard without me asking. Her goal was to make sure I received my bathtub on time and unscathed. Elisa did what was necessary with determination and with a high level of initiative to keep me satisfied with my purchase. On top of all that - the bathtub was gorgeous and reasonably priced! J Barone Angola, NY April 30, 2009 Hi Bill, My family is very happy and satisfied with your product. The claw foot bathtub looks nice and is in good quality. The packing is secure and the installation instruction is easy to follow. More important, your service is excellent and easy to reach when we have questions. Again, we are very glad to have your product! Junming Tu and Family New York April 15, 2009 Just wanted to let you know that I received the replacement tub ---it,s in perfect condition. Thanks for the excellent service R. Tracy Rock Springs, WY April 14, 2009 I received the tub yesterday. It looks so good! I am thrilled. We have not totally uncrated it yet....we are building a new home and waiting for the floor to be completed and don't want it to get banged up. Thanks for the fast shipping and wonderful customer service. Bill is great with questions and very friendly and you kept me very informed about everything! Thank you so much Kimberly Luker April 8, 2009 Dear Mr. Hamilton, On March 25th, I purchased a Classique 67" double end, deep soaking tub with Edwardian faucet and Lion paw feet from Baths of Distinction. This tub is to be placed in a newly constructed Victorian home my wife and I are building. I scoured the internet looking for vintage tubs that had both the look and price we needed. Your tub fit the need perfectly. I was extremely impressed with the quality of the tub as well as thetelephone style faucet. The tub arrived via freight on time, packaged and protected perfectly. Additionally, the instructions can be followed easily by anyone and you saw fit to include the Teflon tape for the fittings. I would also like to compliment the staff at Baths of Distinction. Ordering off the internet can be a blessing or a curse but my order was seamless. I received confirmations, receipts as well as tracking information in a timely manner. It was a delight doing business with you. Best Regards, Kevin MacLean Lebanon Tn. April 8, 2009 I just wanted to say that I love my tub and its exactly what I wanted its so antique looking and that's what I'm in to and I just wanted to thank you for answering every question that I have asked and keeping in touch with me throughout all of this so thanks. keshiaperry Brooke Hopkins - Cypress, TX I just wanted to let you guys know that I am truly grateful for my experience with your company! Not only is my Classique clawfoot tub the most beautiful tub that I have ever seen, but the customer service that I have received has been outstanding! Bill was amazing at answering my questions, the price was spectacular (no one else could come close), delivery was seamless, and of course, the tub is gorgeous! I can't wait to tell everyone about your company and remodel the other 3 bathrooms in my home with your products! Sincerely, Your customer for life and biggest fan. Brooke Hopkins from Cypress, Tx Marc E. Sailer - TN To Whom It May Concern, My wife and I took on adding a master suite to our cottage on Cape Cod and we were looking for a vintage look, but didn't want to sacrifice the modern amenities available in newer master baths today. After much searching, we settled on the Sansiro 75" double ended clawfoot tub with the jets and heater and aromatherapy. The tub looks amazing and works really well, so we are incredibly pleased with our purchase. More than that though, the customer service we received from Baths of Distinction was second to none. They answered all of our questions, quoted us a completely reasonable shipping price, and even followed up after it was delivered (and the delivery only took a few days, door-to-door, half way across the country). I would recommend this tub to anyone who asked, and I would definitely recommend Baths of Distinction. Thanks again and regards, Marc E. Sailer TN Nicholas C. Dickinson - Augusta, Georgia The SanSiro Clawfoot Whirlpool tub brings together old world style and modern desires. It is a great compliment to my recent renovation of a 1940's era ranch style home. The tub not only looks great, it operates exceptionally well. Nicholas C. Dickinson, II, AIA, NCARB Nicholas Dickinson and Associates, P.C. Architects Interiors Planners, Augusta, Georgia Denise - Ontario, Canada Hi, My name is Denise and I live in Canada. I purchased our clawfoot bathtub in 2005 for our new home and have been enjoying it every day since. The quality of the workmanship and the style and of this beautiful tub is amazing. It is the most relaxing part of my day! Denise, Ontario, Canada Dale and Meriam Sanders - TN To all at Sansiro Claw Foot Tubs, Our recent purchaseof the smallest of your tubs has proven to be not only a great value but a wonderful relaxing tub, that works extremely well and at the same time receiving great reviews from all visitors. We have a show home, it will soon be featured in magazines and your tub is certainly a focal point for the upper master suite. We were originally concerned that the tub may be too small but not at all a problem. It fits in the available space perfectly and certainly large enough for the jets, heater, lights and other options to operate at maximum efficiency. Thank you so much. We could not be more pleased with the purchase process, shipment, service and the tub quality. Very Respectfully, Dale and Meriam Sanders, TN Aaron and Kathy Zimmer We researched quite a few jetted tubs, but none could compare to Sansiro's clawfooted unit. We wanted the look and feel of an antique tub, but with all the comforts and features of a modern-day jetted tub (without compromising our budget). This tub has proved to be a beautiful and elegant centerpiece for our master bathroom. For us, there is no substitute. Aaron and Kathy Zimmer, Co Tony and Jamie Milone We are very pleased with our Sansiro Tub. We got the 75" Emperess model with all the options included. The tub is very well designed and manufactured. The people at Sansiro were a pleasure to deal with. We were investigating all the different tubs we could find on the markeplace and Sansiro clearly had the best deal. We had lots of questions for them before we made the purchase and they were very helpful and patient with us explaining everything we asked about in detail. The tub was well packed for shipping and it arrived in excellent shape. Best of all is actually using the tub. It works great. The chromatherapy light may sound like a gimick, but I can tell you that it really makes for a nice experience to turn the room lights down and have the changing colors in the water with the jets going. The light is worth the extra money - as are all the options. We have the Victoriana faucet in oil rubbed bronze finish - it's top notch. Check the plumbing supply houses for yourself and see how much a faucet like this costs on it's own and then look at everything you have included in the Sansiro tubs and you will realize this is a good deal. Many of the other tub companies do not include a faucet with their tubs. Do your homework like we did and then go for it and get yourself a fully loaded tub from Sansiro - you can't beat the price, the service or the product. Tony and Jamie Milone Very Happy Customers |